Motor - personal

Big Interview: Rachel Lam, ombudsman director, FOS

Rachel Lam, ombudsman director for insurance at the Financial Ombudsman Service, speaks exclusively to Insurance Post’s Editor Emma Ann Hughes about her work with providers and the Financial Conduct Authority to address the sector’s shortcomings.

FCA to clamp down on premium finance outliers in 2024

Briefing: The Financial Conduct Authority’s head of insurance Matt Brewis has labelled premium finance a “poor product”, and warned the regulator has “talked about it enough,” hinting at potential action surrounding the practice in the next 12 months.

Getting to the truth of vehicle risk

Andrew Ballard, product principle of LexisNexis Risk Solutions, considers the perfect storm in motor insurance and explains why vehicle build and specification data can help providers see clearly through the clouds.

Insurers ready for hundreds of Luton Airport fire claims

While the Association of British Insurers has claimed it is “too early” to estimate the insured cost of a fire at London Luton Airport. LV, Ageas and Aviva have confirmed how they will be handling motor insurance claims caused by the blaze.

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