Ageas Retail, which includes the Ageas Direct and Rias brands, has reported an 11% drop in revenue to £76m in 2020 with volumes being impacted by the coronavirus pandemic.
With the world facing an urgent climate crisis, consumers are increasingly looking for brands to put purpose before profits, writes Paul Dixon, Zurich UK’s head of claims proposition.
The introduction of the Financial Conduct Authority’s pricing review has shifted attitudes to insurtechs and is leading to insurers competing to work with them, according to Urban Jungle CEO Jimmy Williams.
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
Former Admiral CEO and co-founder David Stevens CBE was the recipient of the Achievement Award sponsored by Verisk at the 2021 British Insurance Awards. Jonathan Swift caught up with him to reflect on his career.
Blog: The rise of new mobility and how flexible insurance is helping to drive this greener transport system
Vice-president for growth at Zego, Mathilda Nathan, considers how insurance is adapting to support greener transport.
Former Admiral CEO and co-founder David Stevens CBE was the recipient of the Achievement Award, sponsored by Verisk, at the 2021 British Insurance Awards last night.
Insurers and lawyers have warned of 'unintended consequences' for lorry drivers and fleet underwriters from next year's Highway Code revamp.
Simon Pearce and Insiyah Davenport have joined Lucida as CEO of the broking division and group chief risk officer.
A survey commissioned by Post found that people are not confident in the whiplash portal, with a number of claimants turning to claims management companies and solicitors for help in completing the claim.
Right Choice Holdings, owner of Right Choice Insurance Brokers, Bennetts and Moorhouse has rebranded as Lucida.
As the summer floods have shown, urgent action is needed to tackle climate change. Insurers have already committed to investment and underwriting targets but can also make a difference on the ground in the way they handle claims Graham Gibson, chief…
Exclusive: Most of the general public are unaware of the new Official Injury Claim whiplash portal, a survey commissioned by Post has shown.
Motor insurers are increasingly looking to green parts in the drive towards sustainability.
Amazon’s recent announcement about its Insurance Accelerator is a stark warning for ‘Wizard of Oz’ claims, argues Paul Stanley, the CEO of 360Globalnet.
A recent survey carried out by Post, in association with 360Globalnet, found that the straight through processing of personal lines claims is still not a reality for most insurance customers. However, as Sam Barrett discovers, that number is increasing,…
Dean Lander, Thatcham Research head of repair sector services, makes the case that more targeted training is needed around electric vehicle parts.
Exclusive: Ageas is back on the road to tripling green parts use by 2023 after its targets were hit by Covid-19 disruption, the insurer's claims boss told Post.
Spotlight: Personalisation - Why self-service claims put the power into the hands of the policyholder
Whether it is legacy infrastructure or culture, things that were once considered barriers to the adoption of self-service claims are being torn down. Valerie Hart explores the progress insurers have made since the Covid-19 pandemic began.
Premierline Direct founder Barrie Wells MBE has joined the board of telematics insurtech Thingco as non-executive director.
Insurance Post TV: Will claim volumes ever return to pre-pandemic levels? Featuring Allianz, NFU Mutual, RSA and Zurich
Today Insurance Post reveals the latest episode of its ‘magazine-style’ television show, which aims to get under the skin of some of the best read stories and articles that have appeared in print or online recently.
Abacai co-chairman and CEO Mark Wilson and fellow founder Jamie Hay caught up with Jonathan Swift to discuss how AI can help redefine customer experience and why claims are key to their success.
Motor insurance pricing is set for a period of volatility in the months to come, as insurers remain tight-lipped on whether they are taking a ‘pig’, ‘sheep’, ‘ferret’ or ‘cat’ approach to cope with regulatory changes
In this exclusive interview recorded as part of the Insurance Post Live Annual Conference 2021 we hear from Cristina Nestares, CEO - UK, Admiral as she offers her insight and thoughts on some of the biggest trends and challenges in the insurance industry…