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Motor - personal

Insurance perils of driving home for Christmas

As motorists get ready to celebrate Christmas, Emma Ann Hughes examines the road risks of the festive period, explores accident-prevention strategies, and checks whether insurers’ claims teams are as prepared for seasonal challenges as Santa’s elves are…

NFU Mutual leads motor insurance market

NFU Mutual, LV and Saga are strengthening motor insurance customer loyalty as we race towards 2026 through better claims experiences, according to the latest Fairer Finance research, while others are falling back due to weaker service experiences.

Top 100 UK Insurers 2025: Axa

Axa slips one place to ninth position on this year’s Top 100 UK Insurers list, but the provider plans to grow by being a market mover, not follower, through harnessing data and technology.

CII to adapt for AI-dominated insurance sector

The Chartered Insurance Institute’s CEO Matthew Hill has urged the sector to embrace artificial intelligence “not as a threat, but as a tool”. But warned professionalism, ethics and human judgment must remain central as the technology reshapes the…

Aviva’s Direct Line deal triggers £500 staff gift

Aviva has posted an operating profit of £1.07bn for the first half of 2025, up 22% on the start of 2024, and to “celebrate and recognise the acquisition” of Direct Line is giving £500-worth of free shares to staff in September.

Insurers call for more regulation of electric vehicles

Petty Abrams, senior associate at law firm DWF, explores how new salvage rules, battery risks, repairability issues, charging liability, and increasing claims costs are reshaping motor insurance, and examines the need for more updates to legal frameworks.

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