Mobile
E-business: Five insurers set for direct mobile launches by 2012
The future is bright for mobile technology as it becomes an increasingly important distribution channel for insurance products and services, according to Swiftcover head of innovation Ambarish Mitra.
E-business: Wishman: mobile e-commerce has finally arrived
Mobile technology has "finally arrived" in the insurance space and now is the time to develop a mobile online strategy, according to LV group e-commerce director Paul Wishman.
Assurant Solutions partners on Protection Pack for O2 in Germany
Telefónica O2 Germany and Assurant Solutions, have jointly developed a new protection pack for mobile phones and Iphones in Germany.
Assurant Solutions partners on Protection Pack for O2 in Germany
Telefónica O2 Germany and Assurant Solutions, have jointly developed a new protection pack for mobile phones and Iphones in Germany.
Mobile technology - Brokers: How can technology benefit the way brokers do business
With more advanced smartphones and tablet computers, Rachel Gordon asks if mobile technology is merely the latest passing fad, or the shape of the future for the broking community.
Insurance landscape - Household past: Stiff competition
A perception exists that household claims lag behind motor claims in terms of innovation and new entrants are challenging the traditional loss adjusting model. Stephanie Denton examines the impact of this on the market.
Mobile-friendly Postonline offers news and views on the move
Post has launched a mobile-friendly version of its award-winning website, allowing subscribers to read all the latest news, views and analysis on their mobiles as well as search the full archive, post their own comments and much more.
Claims supplement - Where next for claims?: Fully equipped
Ajoy Menon and Renuka Sridhar look at the changing face of claims management and the tough decisions that need to be taken.
Evolution launches Iphone app for brokers
Evolution Underwriting has launched a service that allows brokers to manage customers, policies and quotations via their Iphones.
PSTF: Thunderhead boss: learn from 'disruptive' tech
The insurance market should seize the potential of "disruptive" technologies, rather than simply focus on the "enablers" to tap into their customers of the future.
PSTF: Swiftcover brand boosted by non-insurance Iphone app
Swiftcover has strengthened its brand through placing itself at the "forefront" of the Iphone app industry according to a senior figure at the firm.
PSTF: Customer advocacy is key in social media age
Insurance companies need to stop chasing the pack when it comes to mobile technology, but do it in a joined-up way and pay more attention to the power of customer advocacy in the social media age.
PSTF: Senior execs at IT turning point
Jem Eskenazi, chief information officer at Groupama, told delegates the advent of technology in the insurance market was "nothing new", but added senior management are more receptive than ever to embrace technology.
Postonline launches new mobile friendly web service
Post has launched a new mobile friendly version of its award winning website allowing subscribers to read all the latest news, views and analysis on their mobiles as well as search the full archive, post their own comments and much much more.
Aviva launches motor claims Iphone app
Aviva has signalled its intent to embrace the mobile phone market through the launch of its first Iphone application for motor claims.
In series - Property claims: Wait less programme
Technology has the ability to deliver improvements and increase efficiency in property claims handling. Sam Barrett reports on some of the advances being made and the benefits they can bring.
Technology - Catastrophe claims: Reaching high expectations
Although insurers cannot consider catastrophe events routine, by using the latest technology they can make proactive claims management a reality, argues Laura Drabik.
In series - Property claims: Catalyst for change
Although the current market is challenging, Vernon Davenport claims the opportunities in moving to a more efficient way of working are immense.
Claims Event news: Too late to join Iphone app stampede claims Swiftcover
Insurers that have not already created an app for Iphones should look to build a mobile site instead.
In series - Claims management: Making a difference
Technology should be a major facilitator for insurers as they seek to control costs and improve customer satisfaction. But Russell Crewe asks if the balance is right yet.
In series - Claims management: Making the most of technology
With the internet playing an increasing role in customer’s lives, Sam Barrett reports on the failure by the insurance industry to invest in claims technology systems to harness this.
Engineering - air conditioning: Keeping it cool
With air conditioning no longer a novelty in the UK, Thomas Howe argues more care needs to be taken over refrigeration issues.
Personal injury - unsolicited SMS: Text pests
With a rise in unsolicited text messages encouraging recipients to make personal injury claims, Daniel Dunkley looks into what the industry can do to tackle this undesirable correspondence.
Website Review: Confused
In the second of a new series for Post, web performance monitoring specialist Gomez runs the rule over Confused's website to see how it performs in a number of key areas and stands up against some of its rivals.