Mobile
Insurers behind banks on mobile offerings
Insurers continue to lag behind their banking counterparts when it comes to mobile websites and apps, according to research from CP consulting.
One third of motorists favour mobile devices for quotes
Around a third of UK motorists want to receive car insurance quotations on their tablet or smartphone, according to a survey from software provider SSP.
SPB launches UK’s first walk-in mobile repairs
Affinity provider SPB Group has unveiled what it claims is the UK’s first insurance-approved mobile phone walk-in repair facility.
Aviva mobile phones hit by third-party cyber attack
Hundreds of Aviva staff were hit by a cyber attack on the insurer's mobile phone technology supplier last month.
Europe: Mobile phone insurance
Has the Fincial Conduct Authority's review into the mobile phone insurance industry gone unnoticed, both in the UK and across the continent?
Bima set to expand in Asian and Lat Am markets
Emerging markets mobile insurer Bima has raised an additional $22m (£13.2m) to support its expansion into several new markets in Africa, Asia and Latin America.
Xchanging unveils iPad claims service
Xchanging has launched a new suite of tools to provide claims agreement facilities directly from an iPad.
Spotlight On – Fraud: Learn from lessons
When tackling new types of fraud in the digital age, insurers can learn a lot from other industries.
C-Suite: Let’s not lose it this Christmas
The festive season is the peak period for mobile phone loss, so make sure your data is protected.
SPB to unveil Portsmouth office
Affinity insurance provider SPB UK will open a new head office at Enterprise House in Portsmouth this November.
The Insurance Technnology Awards 2013 shortlist is now out
The shortlist is now out for the Insurance Technology Awards 2013.
Technology: Insurance on the go
With people increasingly using mobile devices to access the internet, how easy is it for customers to purchase insurance on the move?
Expertise in Action: Technology: The tech threat
With mobile devices, cloud computing and social media playing an increasing role in business practice, how can the insurance industry manage the risks?
Telematics and mobile devices innovation trends to watch
More than 400 insurance-related patents were filed last year, with telematics products and use of mobile devices among the top trends, research from a London law firm has found.
Supercover to provide mobile phone cover to Avenir partners
Avenir Telecom has selected Supercover Insurance to provide mobile phone cover to its business partners in the UK.
Penny Black's Insurance Week - 1/8 August 2013
One of Penny’s favourite things about her beloved insurance business is that it lends itself to people doing some very silly things – so she was thrilled this week when a mobile insurance website sent over its top 10 strange locations where lost handsets…
Add-ons: Into the mist
The Financial Conduct Authority’s investigation into add-ons threatens to create fault lines between the industry and the public. Is the sector’s house in order or is a clean up needed?
Stavale appointed CMO of Assurant Solutions Europe
Cassio Stavale has been named chief marketing officer of Assurant Solutions’ Europe operations.
Assurant Solutions appoints Europe chief marketing officer
Assurant Solutions’ Europe has appointed Cassio Stavale as its chief marketing officer.
17% of motor insurance queries online come from mobiles
17% of online motor insurance queries in May took place via mobile devices, according to figures compiled by Greenlight.
Mobile insurers tarnished by the few bad operators
Mobile insurers not acting in customers' best interests risk tarnishing the good name of the industry as a whole, according to Supercover Insurance.
Some mobile phone insurance policies are poor and unclear says FCA
The Financial Conduct Authority has published a review into mobile insurance which found evidence or poor product design, unclear terms and inadequate claims and complaints handling.
Improving customer experience through operational excellence - webinar
Facing ever-changing demands from the regulator and consumers alike, insurance providers must adapt their processes to produce a superior customer journey.
In Series: Technology: The great app race
While apps were all the rage until recently, insurers are now discovering the value of optimised mobile sites.