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Mobile

Comment: Power struggle

CEOs and CIOs are often at loggerheads when it comes to investing in new software, but this must change, says Andrew Binns.

Crawford launches smartphone app

Crawford Global Technical Services has launched a mobile app that enables insurers, reinsurers, brokers and corporates to search for and appoint the loss adjuster of their choice.

New MD for renamed Citymain Group

SPB has renamed its insurance administrator Citymain Group as SPB UK and appointed Colin Whitehair as managing director of the newly named division.

Lifestyle Services fraud boss joins Cifas

Fraud prevention service Cifas has appointed the head of fraud investigations at mobile phone insurance provider Lifestyle Services Group as chairman of its insurance sector working party.

Social media: Facebook is your friend

Social media has allowed insurers to learn more about the risk profiles of their policyholders, but could, and should, this information be used to compile quotes?

Mobile Phones: Success with smartphones

The development of mobile network technology combined with the increasing sophistication of smartphones has fundamentally changed the £620m mobile phone insurance market.

Insurance the micro way

Much of the world's population has now moved out of extreme poverty and into the lower middle class. Francesca Nyman examines whether there is a market for micro-insurance in this demographic.

Are you listening to your customer?

The perception in the insurance market is that all customers care about is price but, as Geoffrey Godding and John Cooper reveal, a recent survey highlighted that brand, financial security and insurer interaction are just as important.

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