Loss adjusting
CL appoints former Garwyn adjuster
Cunningham Lindsey has recruited Nick Warren as part of the planned expansion of its liability services team.
Post Intelligence Benchmarking: How do insurers measure up in the high net worth market
High net worth clients demand a high standard of service, as do their brokers, but which insurers are delivering it? Peter Joy unveils the answer.
Claims Club news: Extra capacity demands place pressure on loss adjusters
The big freeze over the winter of 2010/2011 is the latest event to raise the issue of how loss adjusters and other service providers find extra capacity to meet insurer and policyholder demands.
Claims Club news: ABI rules out centralised flood response body
The Association of British Insurers is poised to reject the concept of having a centralised response to surge events, which could have seen streets allocated a specific loss adjusting firm to moderate claims.
French loss adjuster forms alliance with Crawford
Crawford & Company is to service claims outside France on behalf of TEXA customers after joining forces with the French loss adjuster.
Garwyn consolidates four offices into one
Liability adjuster Garwyn has housed all of its Midlands-based operations under one roof with a move to new premises in Birmingham.
Broking focus - BCP: Business Continuity Plans for beginners
Brokers and claims practitioners differ in opinion over the usefulness of business continuity plans. Amy Ellis looks at how the market can be educated about the inherent benefits.
Postbox: Going back to basics is the long-term solution
I was interested to read the item on winter freeze claims in the same issue as the article by Ecclesiastical’s David Bonehill on claims professionalism.
Crawford names Marc Godfrey to manage GTS operations in Brazil
He will be based in Sao Paulo and will report to Mauricio Alonso, senior vice president and regional managing director for Latin America, and also work with Bill Johnstone, senior vice president for GTS – Americas.
RBS Insurance targets direct HNW market with ‘Select’ launch
Royal Bank of Scotland Insurance has launched into the mid and high-net-worth spaces with a single product/ multi-cover offering, which it plans to sell both direct in-house and through affinity partners.
View from the top: Winter of discontent
The British fascination with the weather scaled new heights recently, as we experienced the worst winter since records began 100 years ago.
Natural catastrophes: A model example of assessing earthquake exposure
Earthquake costs are rising steadily. Jane Bernstein examines insurers' current use of modelling, recent event responses and solution sustainability.
RSA boss: cold snap could push up rates
RSA's UK chief executive has said the insurance industry's experience of weather-related claims this winter has the potential to push up household rates in the long term.
Garwyn chooses Newport boss
Liability adjuster Garwyn Group has promoted Nigel Smith to head up its South West operations based in Newport as Branch Manager.
Merlin appoints new head of liability
Merlin Professional Claims Services has named Chris Lewis as head of its liability division.
Davies to sponsor Olympic cycling hopeful
Davies Group has agreed a two year sponsorship deal with Andy Tennant, one of Great Britain's most prominent road and track cyclists.
Axis makes senior appointment
Claims specialist Axis Claims Pro, the European division of SCM Insurance Services has appointed Zeynep Alper as a senior adjuster.
Axis makes senior appointment
Claims specialist Axis Claims Pro, the European division of SCM Insurance Services has appointed Zeynep Alper as a senior adjuster.
Crossrail signs nine-year no-break deal with Zurich, Ace and Swiss Re
The £15.9bn Crossrail construction project has become the first of its kind to negotiate a nine-year insurance policy to be placed in the global insurance market without a break clause.
Career development & CSR - IRM: qualification will help avoid repeat of economic upheaval
The Institute of Risk Management has said its new practical international qualification will support the insurance and banking sectors in avoiding a repeat of the economic upheaval of the past three years.
RSA boasts of UK first with scoping innovation
RSA has agreed a deal with technology firm Innovation Group to become the first UK insurer to adopt its property claims scoping software.
Commentary - Winter freeze: Burst pipe problems
The industry is currently paying out an estimated £7m a day over burst pipe claims. Graeme Fitzpatrick asks if insurers are doing enough to help customers prevent them.
Comment - Brokers & claims: Claims expertise - the future of broking?
2011 is shaping up to be tough for brokers. John Greenway argues claims expertise is an area ripe for differentiation and the best way to solidify client relationships.
Damage management - Winter freeze: Preparing for problems in the frozen pipeline
With property claims surging due to the recent cold snap, Rachel Gordon looks into the specific challenges thrown up by freezing conditions for those tasked with managing the damage.