Loss adjusting
Dutch trading history paves the way for digital revolution
The Netherlands, one of the oldest established commercial and industrial insurance markets, is taking the lead in the digital transformation of the industry.
Sponsorship - Olympics: The hard cycle
It's not just insurers that have caught Olympic fever and begun backing Britain's sporting talent. Daniel Dunkley details how loss adjuster Davies hopes to help cycling sensation Andy Tennant power his way to games glory.
Cunningham Lindsey launches training scheme to boost complex loss team
Cunningham Lindsey has launched an initiative to increase its number of complex loss adjusters, by training existing liability staff to handle more specialist claims.
CILA entry-level qualification goes live
The Chartered Institute of Loss Adjusters entry-level qualification examinations have gone live.
In series - first-party fraud: banging the drum
The industry is slowly changing public perceptions that insurance fraud is a victimless crime. Jane Bernstein looks at recent initiatives and asks what more the market can do in terms of prevention?
HNW - rates: costs under control
The customer is currently winning in the mid and high net worth sectors, with rates only climbing slowly. David Sweeney looks at what the industry must do to price for profit and continue to provide great service.
Axis Claimspro targets global expansion
Axis Claimspro, the UK and International specialist loss adjusting operation and European division of Canada’s SCM Insurance Services, is targeting expansion of its specialist cash in transit dedicated claims support service on a worldwide basis
Axis Claimspro targets global expansion
Axis Claimspro, the UK and International specialist loss adjusting operation and European division of Canada’s SCM Insurance Services, is targeting expansion of its specialist cash in transit dedicated claims support service on a worldwide basis
Arista bid to double GWP
Arista Insurance is to target cross-selling opportunities in a bid to double its gross written premium to between £120m and £150m by 2014.
Broker wins business from adjuster surgery scheme
A broker claims to have won business off the back of a service arrangement it was piloting with Claim Experts.
Merlin names regional manager for south
Merlin has appointed David Robinson as regional liability manager for the south.
RIIG announces “marked improvement” in turnover
Claims management firm Resources in Insurance Group has announced that it will see an improvement in turnover and group profit for the first quarter 2011.
GAB agrees Dutch partnership
GAB Robins has announced a strategic partnership with Dutch adjuster Context.
Editor's comment: keeping the buzz alive
After the initial buzz of excitement swarmed round the industry at the prospect of an insurer-funded dedicated police unit to combat fraud, all has gone strangely quiet. Fair enough, the Association of British Insurers did stress that its discussions…
Interview - Michael Walter & Edward Maddison: Engaging the next generation
Lynn Rouse talks to ASL's Michael Walter and Edward Maddison about expanding horizons, operational expertise and engaging the firm's next generation.
London authorities unveil combined insurance panel
An insurance purchasing body incorporating eight London councils has selected Aviva, Lloyd's and Zurich to sit on its panel of insurance providers.
Exclusive partnership deal struck for fraud investigation
Cunningham Lindsey and The Surveillance Group have signed a partnership agreement in a bid to create a market-leading fraud investigation unit.
Litigation fears in wake of NZ quake
The New Zealand earthquakes in September 2010 and February 2011 have left some brokers and insurers at risk of litigation, the chief executive of Cunningham Lindsey's New Zealand operation has warned.
Penny Black's insurance week
It is always heartening to see people battling adversity, and those in New Zealand have had it bad over the past six months.
Large Corporate Risks - Claims: Network issues
In the wake of Cunningham Lindsey's international claims hub launch, Veronica Cowan looks at the pros and cons of claims centralisation and asks if some risks are more suited to it than others.
Former Homeserve duo reunited
Crawford & Company account manager Ritchie Marshall is set to take up a newly created role at claims validation specialist Imperial Consultants, Post has learnt.
In series - fraud: how essential is PR in the battle against fraud?
PR is essential when it comes to changing perceptions about the insurance industry. Rachel Gordon investigates how successfully this is being utilised in the long-term fight against fraud.
Crawford trials data mining plan with three suppliers
Crawford & Company is trialling three potential suppliers to support its plans to launch data mining and matching capabilities within its counter-fraud unit.
Major loss: meeting the challenges of major loss
With the global nature of modern business exposing insurers to a variety of major loss challenges, Trevor Latimer assesses the consequences.