As insurance is embracing digital technologies, the most crucial skill it will need is empathy, explains Stephen Walker, director of claims, customer and operations at Covéa Insurance.
Insurers must guard their customers' data wisely to maintain their trust, writes Michael Davison, industry principal for financial services at Atos UK and Ireland.
The rate at which technology is evolving makes it difficult to predict cyber risk pricing, members of the press heard at a conference in Las Vegas.
Travelers will offer smart home kits, insurance and risk management services through Amazon.
People who want to insure their home can’t always answer technical questions about their property. Insurers are calling on digital technologies to overhaul the whole application process
Insurers need to keep pushing their priorities now for an effective Brexit plan, writes Andy Watson, CEO of Ageas UK, urging the industry to work with the government to achieve a realistic negotiating strategy.
Insurers need to offer discounts for smart home devices, argues Jay Borkakoti, director of home insurance, UK and Ireland, at Lexis Nexis Risk Solutions.
Pan-European growth investor Palamon Capital Partners has acquired a majority stake in connected insurance provider Fair Connect.
The starting question had far reaching implications: “In 2030, what will the world need protecting from?” To answer that, five cross-industry teams explored the issues involved in an industry innovation challenge.
Aviva Global Corporate & Specialty's new managing director Patrick Tiernan is confident of profitable growth. He tells Jonathan Swift how he hopes to take the business to the next level.
The terms commercial lines and digital aren't often spoken together - is the problem that the industry doesn't talk about it or is it really not happening in the market?
Insurance still lags behind other industry sectors when it comes to the internet of things. HPE Pointnext chief digital officer Mitchell Feldman explains why underwriters across all product lines should consider how it could help them price risks more…
With business models facing increasing threats from more directions than ever before, John Ludlow, CEO of the Association of Insurance and Risk Managers, spoke to Post weeks before its members gather in Liverpool and he warned risk managers need to be at…
HPE Internet of Things and emerging technology practice director Mark Tritton explains the benefits of IoT.
One Call Insurance has partnered with US connected home start-up, Roost, in order to roll out IoT products across its home insurance product lines.
Innovation labs, investment vehicles and strategic partnerships; Edward Murray looks at the ways in which insurers are facing up to the challenges of a digital future
Digital household insurance broker Policy Castle is on the hunt for funding as it looks towards partnering with high street brokers and large insurers.
UK General has launched a personal lines cyber insurance product to cover loss from cyber bullying, defamation and insured data held on smart devices.
The technology that can radically change household insurance has nothing to do with smart home devices, argues Charlotte Halkett, managing director of insurance product at Buzzvault, who bets on video surveys.
Insurtech start-up Policy Castle has become the latest venture to seek funding, with a stated ambition to raise £1m.
James Tucker, smart technology manager at Allianz, explains why insurers should consider creating an all-encompassing personal cyber cover.
Charlotte Halkett, one of the founding members of Insure the Box, caused waves when she moved to launch an insurance business of a removals booking firm Buzz Move in September last year.
High-net-worth individuals may be concerned by online threats, but it’s physical attacks that worry them most. Tara Parchment, Chubb’s head of European personal risk services, analyses the numbers.
Getting the most out of unstructured data can be complex. A recent roundtable discussed the resources available for underwriters to approach and tackle the problem