Insurtech
Big Interview: Wakam’s Olivier Jaillon
Jonathan Swift catches up with Wakam chief executive, and self-proclaimed rock’n’roll blockchain fan, Olivier Jaillon, to discuss the evolution of the go-to market for many insurtechs and brands seeking to sell embedded insurance.
Humanising the claims experience
Helping claimants navigate the emotional and sometimes complicated process of filing a claim and restoring their lives is critical to meeting the promise of insurance and ensuring a positive customer experience.
Open insurance: A reality or a pipe dream?
Blog: Karim Derrick, product and innovation director at Kennedys IQ considers how prepared the insurance industry is for introducing the concept of open insurance.
Prima eyes UK reliance following global expansion
Italian-founded insurtech Prima launched internationally with a goal to achieve more than two-thirds of its total premiums solely from the UK market.
A smooth exit strategy is essential should things go south, says PRA
Shoib Khan, director of insurance supervision at the Prudential Regulatory Authority, warned that businesses and senior management must be ready to pull the plug on writing new business before things get too messy should market conditions become too…
IPT compliance: A guide for insurers
Insurance premium tax (IPT) is complex. For insurers, keeping up with changing rates, rules and regulations can be challenging especially when writing across multiple territories.
Infographic: Policyholders want a superior claims experience
This infographic sheds light on policyholder feedback about their claims experiences, the factors influencing claims satisfaction levels and why insurers are turning to multi-party communication hubs to raise claims satisfaction scores.
Time for insurtechs to grow up or say goodbye to funding
Editor’s View: If you want to survive as an insurtech, you need to prove you can survive on your own.
Insurance data extraction and ingestion report 2023
For most insurance organisations, there are manual elements to ingesting, processing and transferring data, which is time consuming and expensive.
Customer story: AXA Switzerland is detecting fraudulent claims in real-time using AI
AXA Switzerland needed a solution that could ensure a fast and easy claims process while stopping fraud, a challenging combination.
SVB collapse sparks long-term funding fears for UK tech sector
The collapse of Silicon Valley Bank and a rescue deal from HSBC has raised questions about the future of the UK tech space and startups’ access to funding.
Insurtechs send Chancellor ‘thank you’ letter after HSBC rescue of SVB UK
The UK insurtech sector has praised HSBC’s acquisition of the UK arm of Silicon Valley Bank, following its collapse on 10 March.
Diary of an Insurer: Tapoly’s Janthana Kaenprakhamroy
Janthana Kaenprakhamroy, CEO of insurtech Tapoly, celebrates her mother’s birthday in Thailand, secures £200K in funding and ends the week in the highest bar in Bangkok.
Gallagher partners with Knight Frank Finance; Azur announces MBO; Criterion appoints MD
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Hello...? Why do British insurers struggle to ‘do an Adele’ and conquer the US?
Content Director's View: With the sale of Admiral-owned Compare.com to Insurify, Jonathan Swift muses on why British personal lines insurers struggle to translate success at home across the Atlantic.
The future of insurance personalisation
In this podcast from Duck Creek Technologies, Rob Savitsky and Mathew Stordy chat with Bryan Falchuk about the future of insurance personalisation.
Insurtech 2.0 must embrace the concept of brokers
Flock CEO Ed Leon Klinger said in order for insurtechs to continue to grow their scale and distribution capabilities, they needed to use the concept of brokers.
Big Tech makes too much money out of insurers to compete with them
Big Tech firms have little incentive to become full-stack insurers themselves – they are making more than enough money servicing the industry to compete with it.
Power of the collective: The rise of insurance associations
Insurance fraud is now seen as a collective industry problem, resulting in the formation of associations dedicated to harnessing the global power of insurance data and analytics.
Lloyd’s working to address ‘awful’ infrastructure within the London Market
Rich Boyd, head of digital claims at Lloyd’s, has said the marketplace is working on a way to help insurtechs and start-ups to sell into and connect up to London-based underwriters’ tech systems.
Jensten buys three brokers; CFC launches IP solution; Optio appoints CEO
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Big Interview: Crawford CEO Verma on averting the silver tsunami
Stepping up to the hotseat at the beginning of the pandemic might have initially phased him, but Crawford group CEO Rohit Verma tells Jonathan Swift how embracing technology, local empowerment, and being alive to the ‘silver tsunami’ has seen him make…
‘Hardly any insurance players put customers at the heart of the product,’ says Beale
Dame Inga Beale has said radical thinking is needed to change insurance, encouraging insurtechs to continue challenging the current way of operating.
How to deliver a superior customer experience
Consumers have become more discerning about insurance buying and with household incomes now being squeezed hard, it is incumbent on insurance providers to really listen to their customers and provide relevant products.