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Is Biba right to worry about personal lines broking?

News Editor’s View: After the British Insurance Brokers' Association asked personal lines insurers to commit to the broking channel, Scott McGee looks at what has got brokers spooked, and what action needs to happen in order for a fruitful future.

Tackling the surge in claims settlement delay complaints

With a significant spike in complaints suggesting the home insurance industry is struggling to keep pace with the number of claims it is receiving, Tom Luckham examines what is behind settlement delays and how providers are managing expectations.

Big Interview: Ant Middle, Ageas

After a decade with Ageas UK, its CEO, Ant Middle, speaks to Tom Luckham about the changes he’s witnessed, reflects on 2023, muses on his early dreams of footballing stardom, and shares plans to grow the business in 2024.

Insurers’ Review of the Year 2023

While 2023 will be remembered as a difficult year for insurers due to consolidation, capacity restrictions plus new regulatory rules, providers still have high hopes for 2024.

Big Interview: Nadia Côté and Serge Raffard, Allianz

After being named managing directors of Allianz Commercial and Allianz Personal, respectively, Nadia Côté and Serge Raffard met with Scott McGee to discuss their respective markets, how they have settled in, and where they see their businesses growing in…

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