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Pen Underwriting enters strategic partnership with Hiscox
MGA Pen Underwriting has teamed up with Zurich and Hiscox on non-standard property insurance in the UK, Channel Islands, and Isle of Man.
Storm damage claims test insurers’ settlement choices
A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly…
Closing the protection gap for social renters
Despite falling premiums and targeted schemes, two thirds of renters still go without contents insurance. Tom Luckham explores the industry's efforts to close that gap whether the real barrier to greater take-up of contents insurance among renters is…
ChatGPT ‘sci-fi’ fears dismissed by Confused’s CTO
Timothy Kimball, chief technology officer of Confused.com, has pushed back at suggestions artificial intelligence will undermine price comparison websites, arguing the technology is an opportunity rather than a threat.
Aviva to launch first UK ChatGPT insurance app
Aviva is set to be the first major UK insurer to launch an app on ChatGPT, Insurance Post can exclusively reveal.
Home insurers heading for losses this year
UK home insurers are expected to be lossmaking in 2026 due to market and geopolitical pressures, according to the latest EY home insurance results analysis.
Government’s deregulation would worsen home insurance outlook
Louise Clark, general insurance policy manager at the Association of British Insurers, has urged the government to reconsider proposals to further relax building regulations following the close of a recent consultation.
ChatGPT delivers fourfold conversion uplift for insurer
Traffic generated through ChatGPT is converting at four times the rate of traditional search engines, signalling a major shift in how customers buy insurance, according to Juan Garcia, co-founder and co-CEO of Tuio.
Mindset shift needed to handle complex home insurance claims
With eco-builds, smart homes, and modern construction, claims are more complex than ever, requiring insurers, contractors and clients to rethink risk and prevention, according to experts at Insurance Post’s Claims Club.
MoneySuperMarket partners to offer discount to frontline workers
MoneySuperMarket and Blue Light Card have today (18 March) launched a co-branded car and home insurance comparison journey for frontline workers.
How should success of FCA’s response to Which be judged?
The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey,…
Building homes back better after floods
With the Environment Agency warning one in four homes is now at risk of flooding, the latest Insurance Post Podcast explores what the insurance industry is doing to make properties more resilient from storms.
FCA and PRA turn spotlight on MGA oversight
The Financial Conduct Authority and Prudential Regulation Authority are sharpening their scrutiny of managing general agents, stressing insurers must take primary responsibility for businesses underwriting on their behalf.
Consilium’s launch; Coversure’s office; QBE's hire
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
John Lewis becomes FCA-authorised broker
John Lewis Money has become a Financial Conduct Authority-authorised insurance broker.
Home premiums fall 9% year on year
Data from Compare the Market has shown the average cost of home insurance in the UK dropped to £198 in January 2026, a decrease of 9% from last year.
Allianz UK to launch at least two new aggregator brands in 2026
Allianz UK is planning to launch at least two new brands on price comparison sites in 2026, Insurance Post can reveal.
FCA outlines insurance regulation plans
The Financial Conduct Authority has promised to improve access to insurance, scrutinise claims handling, get to grips with artificial intelligence and cyber risks, plus slash red tape over the year ahead.
Avantia ditches old cloud provider for Google
Avantia Group, the parent company of specialist home insurer Homeprotect, is in the process of migrating to Google Cloud primarily due to the provider’s artificial intelligence “conviction”.
Property claims cost insurers a record £6.1bn in 2025
Insurers paid out a record £6.1bn in property claims in 2025, according to the Association of British Insurers’ latest data.
Canopy placed into administration as Lettings Hub buys business
Canopy, formerly Insure Street, a rental market technology firm of which Direct Line Group is a shareholder, has appointed administrators ahead of a management buyout.