Fraud
Customer service: Customer service at risk due to desire to reduce overheads
Companies need to be alert to the danger of compromising customer service in their attempts to reduce overheads, warned David Tryon, director of client management at DST Global Solutions.
New anti-fraud tool launched in battle against 'cash-for-crash'
Esri UK today has launched a new geographic information system software tool to help combat insurance and banking fraud.
Insure The Box to tackle fraud through Ice
Telematics specialist Insure The Box is to use the ICE claims system to support its plans for future growth.
Motor Focus - Educating Policyholders: Education, education, education
Young motorists are unaware of how their driving behaviour affects the cost of cover. Nigel Bartram looks at what can be done to counter this.
Motor Focus - Fraud Unit: Opening Pandora's box
On the face of it, the suggestion of a police force funded by the industry to help fight fraud seems reasonable. However, Robin Reames examines if going down this path is really the right way forward.
First 70 brokers join Zurich Elite 100 club
Zurich has established a club for its top 70 regional commercial brokers.
Motor Focus - Premium Challenges: Mauled by the media
After being pounded by the press for putting premiums up, Leigh Jackson looks at the future of motor insurance and asks whether policyholders could do more to help themselves.
Brokers call for harsher fraud deterrent
A large number of brokers believe there should be higher penalties for insurance fraud and a central database of fraudsters to help deter fraud, according to a new survey.
SFO announces plan to build closer ties with the City
The Serious Fraud office has announced plans to forge stronger ties to the City of London and to the City of London Police.
Man pleads guilty to faking his death in insurance scam
A man has has pleaded guilty to faking his own death in Honduras to claim insurance benefits and claiming pensions relating to another person.
Law report: Disagreement over late changes must be resolved
This law report has been contributed by national law firm Berrymans Lace Mawer.
Airmic 2011: Intermediaries need to better understand fraud
Insurance fraud is one of the biggest challenges facing the industry, yet 32% of intermediaries are only “somewhat clear” on exactly what constitutes insurance fraud.
Post history - 30 years ago: US agents accused of $1m fraud
Looking back through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this article from 30 years ago reveals.
Property claims: Surveillance legislation should hold no fear for insurers
Insurers have been told to embrace surveillance and that they have nothing to fear from the legislation surrounding it.
IFB and Apil fraud tie-up
Discussions are underway between the Insurance Fraud Bureau and Association of Personal Injury Lawyers to establish a data-sharing agreement aimed at combating fraud.
Property claims: Businesses must be vigilant over arson threat
A range of effective measures can be used to identify and tackle arson in the UK, according to a claims expert at Crawford & Company.
Post history - five years ago: Broker guilty of selling illicit policies
Looking back through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this article from five years ago reveals.
Legal update - Social networking: Better connected
A landmark case in insurance fraud has established that information obtained from social networking sites can be lawfully used as evidence. Paul Hughes explains how they can be a valuable tool for insurers.
Exercise Watermark set for insurer-specific rerun - Insurance News Now – 2 June 2011
Post senior reporter Amy Ellis outlines this week's major general insurance stories including confirmation from the Association of British Insurers that the government’s emergency flood scenario will be re-enacted specifically for the insurance industry…
LV in second IFB senior staff swoop
LV's counter-fraud division is on target to be 100-strong by the year end, 10 times the size of the start-up team that launched four years ago.
Postbox: Respect for privacy vital in digital age
More than 30 million adults in the UK are signed up to Facebook, and the number of people using social media such as Twitter is growing at a phenomenal rate. Together with the increased use of e-mail and text, there is a real shift in the way we…
Greenwoods tackles fraud
Greenwoods Solicitors has become the first law firm to join the Telecommunications UK Fraud Forum, a body for the exchange of information and promotion of united efforts against such fraud.
Allianz front-end fraud focus helps save £50m
Allianz Insurance is on track to identify £50m of insurance fraud in 2011, according to UK chief executive Andrew Torrance — boosted by work undertaken by the insurer in private car application fraud.
Law report: An inflammatory judgment on findings of fire fraud
This law report has been contributed by national law firm Berrymans Lace Mawer.