Fraud
View from the top: A multi-channel world
Many brokers will have read the recent update around Zurich’s personal lines strategy, following the announcement that we’re re-entering the direct channel later this year via an outsourced arrangement with Endsleigh, where the majority of new business…
MP calls for ban on referral fees
A Yorkshire MP based in a city with the fastest rising rates of comprehensive motor insurance is calling for parliament to ban referral fees after his report found high personal injury claims are driving premiums up in that area.
Fraud rise feared in riot aftermath
Mihir Pandya, Allianz fraud manager, has warned spurious claims could rise in the aftermath of this month’s riots and a potential double-dip recession.
Career development & CSR: Allianz apprenticeship scheme targeted at A-level students
Allianz Insurance has launched a new apprenticeship programme giving students with A-level qualifications the opportunity to work within its retail division.
BIS countdown - John Pollock: Managing the media
Legal & General’s John Pollock has a passion to improve the social profile of the insurance industry. He tells Jonathan Swift how it needs to unite to build consumer trust and improve its media standing.
Aviva accounts head jailed for expenses fraud
The head of accounts manager at Aviva's York has been jailed for four months and sacked after being found guilty of expenses.
Credit hire: Improving the engagement
The credit hire industry has traditionally had a rocky romance with insurers. Sam Barrett looks at what has gone wrong and how the two sides can reconcile their differences.
RSA boss: CMCs not cause of referral fees
RSA's UK chief executive Adrian Brown has called for action against "hefty" lawyer fees and the amount they pay claims management companies rather than targeting CMCs themselves.
AIG and Gen Re convictions overturned
A US appeals court has overturned the fraud convictions of four former General Re executives and a former AIG official and has ordered a retrial.
Online insurer launches mobile wallet protection
Online mobile phone insurance specialists insurance2go.uk is claiming to be the first insurer to offer consumers protection for mobile wallet technology.
Keoghs reports 47% rise in fraud
Law firm Keoghs claims its counter-fraud team helped insurers in the UK avoid paying £100m to fraudulent claimants in its last financial year – a 47% increase on the previous year.
Insurers uncovered 9% more fraud in 2010, according to the ABI
Insurers uncovered 133 000 fraudulent insurance claims in 2010 - 2500 every week - up 9% on 2009.
Fraud - Statistical analysis: Protect yourself
As analysis reveals the shifting depths and demographics of insurance fraud, identity validation and verification must come to the fore, writes Nick Mothershaw.
Fraud - Household: Opportunity knocks
Household fraud is on the rise according to insurers. Callum Brodie attempts to find out why and what the industry can do to prevent it.
Postbox: Fraud problem underestimated
I am writing to address the comments in the last edition of Post from Simpson Millar partner Emma Costin 'Co-operative attacked over PI claims fraud focus' , who I believe is underestimating the growing issue of false personal injury claims.
Editor's comment: A disturbing pattern
No sooner have counter fraud managers applauded the industry's backing of an insurer-funded fraud police unit, than their vehicle theft counterparts are bracing themselves for going it alone in trying to tackle another criminal act.
Insurers incensed as stolen vehicle unit faces closure
Plans to axe the Metropolitan Police's stolen vehicle unit next year could lead to the insurance industry funding even more police initiatives, it has been warned.
Fraudsters jailed for £100 000 insurance scam
A team of fraudsters who attempted to cheat insurers out of £100 000 have been warned by a judge that a message "must go out" that people involved in large-scale insurance fraud will receive prison sentences.
2011 Fraud Awards Shortlist is announced
The shortlist for the 2011 Fraud Awards has now been revealed. This event, now in its 3rd year, recognises and rewards excellence across the market. The celebrations will take place on Wednesday 5 October.
Career development & CSR: Skills gap and reputational issues hindering recruitment
A shortage of insurance professionals with actuarial, claims and specialist liability underwriting skills is hampering the sector's development in the UK.
Postbox: Fraud unit funding not a floodgate
Your front page headline 'Insurers fear £9m fraud unit will prompt further cash calls' is somewhat alarmist.
Bogus death faker set for five-year jail sentence
A man who made a fraudulent claim of £520 000 to Ace Europe after faking his own death in Honduras could face up to five years in prison when he is sentenced within the fortnight.
NFU fraud manager jailed for £410 000 scam
NFU Mutual's financial crime manager has said the insurer has a "zero tolerance" stance against fraud, after one of its fraud managers was jailed for three years and four months after conning it out of £410 000 over six years.
Co-operative confirms dedication to GI market
Co-operative Financial Services has claimed general insurance remains "integral" to its business, after announcing plans to shed 750 jobs and sell off its life insurance business.