Fraud
Review of the year - General insurance: Regulatory dramas
2011, a year dominated by regulatory and legislative change, could yet prove to be a landmark 12 months for the insurance industry.
Technology - Natural language processing: Getting to know you
The data gained from knowing your customers can be invaluable, improving sales, services and customer retention. But how can unstructured data be analysed?
IFB names new boards for expansion
The Insurance Fraud Bureau is to split its governance and technical management into separate boards and has announced a new line-up up of senior industry figures who will take over in the New Year.
Calls for stricter ID checks to clamp down on plant theft
The Metropolitan Police has issued a plea to the insurance industry to introduce harsher ID checks before issuing policy cover in a bid to prevent finance and hire vehicle fraud.
Editor's comment: Impacting the market
Market-turning they may not be but market-impacting they evidently are. Revised loss estimates for the 1500 industrial units hit by the Thai floods have reached $20bn.
Motor insurers set to share application data in suspected frauds
Motor insurers want to share data from suspected application fraud, as criminals try multiple submissions to get cars on the Motor Insurance Database as cheaply as possible.
Claims club: Industry warned over 'slow and amateurish' police riot response
The insurance industry has been told to brace itself for “slow and amateurish” responses from police authorities to riot-related claim submissions.
Review of the year - Health insurance: Seeds of change
Despite a tough 12 months, and gloom forecast for 2012, the health insurance sector has planted important seeds for future growth this year.
Crash fraudster jailed after being filmed 'working out'
A devious fraudster who attempted to claim £2.3m from the Motor Insurers’ Bureau after misleading medical professionals following a crash that claimed two lives has been jailed.
Motor insurers set to share application data in suspected frauds – Insurance News Now
Post reporter Callum Brodie outlines this week's major general insurance stories including how motor insurers plan to share suspected application fraud data as criminals try multiple applications to get cars on the Motor Insurance Database as cheaply as…
'We provided good evidence,' says IFB on BCR fraud case
The Insurance Fraud Bureau is standing by its decision to provide information on the investigation into BCR Legal but City of London Police is “disappointed” the case fell through.
BCR claims win in IFB fraud investigation
Insurance intermediary BCR Legal has claimed victory after a fraud trial against 14 defendants, including doctors and solicitors, collapsed in disarray.
GAB Robins strengthens counter fraud team
GAB Robins has added to its counter fraud and investigation service with the appointment of Peter Graham.
Insurance fraud police unit reveals areas to be targeted after assessment
The £3m insurance fraud police unit could be charged with tackling ghost broking, insider fraud, ‘crash-for-cash’ and corrupt professionals, including lawyers and doctors.
Bird named as interim IFB director
Motor Insurers’ Bureau head of customer services Phil Bird is “overseeing day to day operations” at the Insurance Fraud Bureau following the departure of director Glen Marr.
More competition needed in Italian insurance says Antitrust Authority
There is not enough competition among insurance companies in Italy, according to Antitrust Authority president Antonio Catricalà.
Healthcare anti-fraud network launches in Atlanta
UK health insurers have joined with government agencies from across the world at the first meeting of the new Global Healthcare anti-fraud network in Atlanta earlier this month.
Accident Exchange heads to Court of Appeal
Accident Exchange is to take its two-year legal battle with Autofocus over alleged fraudulent credit hire spot rates to the Court of Appeal next Thursday.
Insurers warned over consequences of hiring unregulated investigators
A senior private investigator has warned that insurers face ruined reputations when hiring unregulated private investigators in the wake of the News of the World phone hacking scandal.
Interview - Don Clarke: Ready for the reforms
Incoming Foil president Don Clarke is all set to tackle the challenges ahead as he prepares to lead insurance lawyers through legal reform not seen in generations.
Eurozone turbulence threatens insurers’ balance sheets
Ongoing market turbulence within the region and recessionary pressures threaten to undermine the strength of eurozone insurers’ balance sheets, according to a report by AM Best.
Fraud: On the side of the angels
When investigating claims fraud, insurers must not overstep the mark and remain transparent, empathic and ethical.
Insurers combat fraud and risk with increased software investment
Worldwide revenue at business analytics software and services provider SAS grew 25% over this time last year, as insurers battle with increasing volumes of data, and protecting both profits and customers from loss exposure though fraud and risk.
Cunningham Lindsey to make up to 72 redundant as claims numbers fall
Cunningham Lindsey UK has today confirmed that over the last two months it has had to advise 72 of its 1956 total UK staff (3.6%), at various locations across the business, that they are at risk of redundancy.