Fraud
Customers revolt over hefty fines as eCar takes zero tolerance approach
Brightside has rebutted policyholder complaints about the practices of its online broker eCar. It follows claims by customers that they have reported the broker to the Financial Services Authority and the Financial Ombudsman Service.
Crash-for-cash in commercial motor a 'massive blind spot' for industry
The Insurance Fraud Bureau needs to take the issue of crash-for-cash involving commercial vehicles off the “back burner”, commercial motor insurers have warned.
View from the top: A better deal on motor
We have a problem. As an industry, claims inflation in motor insurance is racing ahead of average earnings increases.
Crawford’s fraud buster Gracey quits
Crawford fraud boss Bobby Gracey, has resigned from the loss adjuster to become chief executive of Glasgow-based International Fire Investigators & Consultants.
Your say: Misrepresentation is not fraud
I was concerned to note that John Cannon states in his recent article “failure to declare a change in circumstances to a lender is classed as a form of occupancy fraud”.
Esure broking boss vows to prioritise fraud
The managing director overseeing the launch of Esure’s two new broking brands has vowed to make clamping down on fraud a priority issue, after outlining a list of crime-cutting measures.
News analysis: Is data mining a major factor in the PI claims spike?
The debate over referral fees has had more press time recently than whether The X Factor is on the wane or not. And just like the blow-by-blow tabloid accounts of the TV show, its judges and its contestants, the insurance industry is starting to get…
Rok - one year on: Bearing up after Rok
When Rok went into administration, insurers had to respond rapidly. One year on, how are they coping and what lessons have they learned?
Comment: Delivering definitive data
The ability to know precisely where property risks are located and what risks surround those locations are vital elements of successful and accurate underwriting and pricing. To know that such data is regularly updated and maintained – and meets ISO…
SFO opens helpline for business fraud
The Serious Fraud Office has launched an SFO Confidential hotline to encourage whistleblowers to report suspected fraud or corruption within their companies.
News analysis: IFB’s three-year strategy wins financial backing from insurers
The Insurance Fraud Bureau is to more than double in size in its crackdown on professional enablers.
Technology: Time for an upgrade
The insurance industry has been out of step with technological advancement in the past, but can it break that trend in the future?
Fraud event: Top London cop in tune with fraud fears
City of London Police Commander Ian Dyson has admitted that if the insurance industry had not stumped up the cash for the new dedicated counter-fraud unit, it would not have been formed. He also empathised with insurers’ fears that funding the unit could…
Fraud event: Industry must drive forward claimant data-sharing portal
The technology is ready for a data-sharing portal between insurers and claimant solicitors to tackle fraud, but it is down to the industry to drive it forward.
ABI mulls development of no-claims discount register
The Association of British Insurers is considering setting up a no-claims discount register in the wake of the creation of the industry’s Insurance Fraud Register.
Fraud event: ‘Fronting’ definition must be agreed before IFR and Bill introduced
The insurance industry must agree a definition and approach towards ‘fronting’ before the introduction of the Insurance Fraud Register and the Consumer Insurance Bill comes into force, delegates were warned.
Fraud event: Disagreement over point to target fraudsters
Application fraudsters are ‘hiding behind the web’ but disagreement reigns over whether to target scammers at the point of quote or sale. Panellist Steve Sweeney, head of motor insurance at Money Supermarket, said his firm is working towards stamping out…
Fraud event: Gadget fraud on the rise as consumers look to upgrade
Insurers have been urged to “up the ante” against the rising number of younger consumers engaging in household fraud in order to gain a gadget upgrade.
Post Blog: Crash-for-cash and carry
The plastic bag has got somewhat of a bad reputation in recent years.
ABI helps tackle insurance application form fraud
On 27 October the Association of British Insurers will publish industry guidance to help insurers, brokers and comparison websites better identify insurance application form fraud.
Questgates provides health fraud training
Questgates is to deliver accredited counter fraud training to Health Insurance Counter Fraud Group members.
IFB seeks to double staff numbers with 25% increase in industry levy
The Insurance Fraud Bureau is to double its staff by increasing its industry funding levy income by 25% to £2.8m.
Cyber liability: Getting hacked off
Back in 1983, when Hollywood produced a film about a young boy inadvertently hacking into military systems, the possibility of such an occurrence seemed the stuff of fantasy and doom-mongers.
Fraud occupancy: Occupational hazard
With a decrease in the number of mortgages being approved by lenders, insurers must be alive to a potential rise in occupancy fraud by those looking to buy-to-let.