Fraud
ABI and credit hire firms establish working party for GTA portal
The Association of British Insurers and the credit hire industry have formed a working party to establish a general terms of agreement portal for road accident claims with hire charges.
Transport Select Committee seeks to clear up transparency
The Transport Select Committee's reports on motor insurance have proved contentious, with calls for transparency not resonating with insurers. Will the 13th report clear things up?
QBE highlights dangers of slack fraud control at UK firms
Businesses have failed to update their anti-fraud procedures, despite one in five suffering fraud in the past 12 months, says insurer.
CPS to decide on Autofocus fraud charges next month
The Crown Prosecution Service is to decide next month whether it will bring a fraud case against the seven former Autofocus employees who Accident Exchange will apply to commit to prison for contempt of court.
Marr heads First Central fraud team
Former Insurance Fraud Bureau director Glen Marr is to head a new 29-strong cross-business counter-fraud team for insurer First Central.
Penny speed meets ... Mihir Pandya, fraud manager, Allianz Insurance
Being an insatiable socialite, Penny Black is always eager to probe the personalities behind the professional veneer of her industry friends. What better way to squeeze in and share as many intimate revelations as possible than her very own 'speed…
In series Competitive edge: Pinpoint positioning through geospatial and big data
The insurance industry must combine a geospatial approach with big data analytics to stay ahead of the competition.
Your say: End of the expenses era?
Recent high-profile expenses fraud prosecutions are prompting insurance companies to take a tougher stance with employees when it comes to recording and submitting expense claims.
Zurich campaign to abolish damages for fraudsters draws industry support
The potentially ground-breaking decision by Zurich fraud bosses to take their fight to refuse payment on the genuine element of a fraudulent third-party claim to the Supreme Court has drawn praise from industry peers.
Editor's comment: Shaking up the market
Two of this week's market stories - emanating from opposite ends of the insurance supply chain, and arising from both home and abroad - carry the potential for significant shakeup in the months to come.
Post magazine - 19 April 2012
The latest issue of Post is now available to subscribers as a digital and interactive e-book.
In series Competitive edge: A ring of steel to combat fraud
Insurers must have systems in place to prevent fraud, but many have taken this to a higher level and are gaining a competitive edge over their peers.
In series Competitive edge: Tackling fraud with geographic intelligence
In the fight against fraud, geographic intelligence is a powerful weapon in any insurer's armoury.
Supreme Court decision could save insurers £100m per year, claim Zurich fraud bosses
Zurich fraud bosses are confident of setting a "ground-breaking" precedent by which fraudulent third-party claimants are left empty handed, as part of a long-running legal battle which could save the industry £100m per year.
One in seven have 'fronted' car insurance
One in seven drivers have 'fronted' on their car insurance policy, and almost a quarter think the practice is legal, according to a survey from aggregator Money Supermarket.
VFM gets its anti-fraud conversation management training accredited
Counter fraud firm VFM Services has had its New ERA 'conversation management' training programme that helps spot fraudulent insurance claims on the phone accredited by Portsmouth University.
Japanese delegation visits Cunningham Lindsey for lesson in fraud detection
Cunningham Lindsey's Investigation Services recently hosted a visit from Japanese insurance industry representatives at the company's National Investigation Centre in Manchester.
Your say: uncovering dishonest drivers
It is no secret that a large quantity of drivers who have not recently claimed, and whose circumstances have not changed, are nonetheless paying increased insurance premiums.
Insurers better than most at tackling fraud
The insurance industry's £2.1bn of fraud is the biggest slice of the financial services sector's £3.5bn total and more than twice the size of its nearest rival mortgage fraud (£1bn), according to the government's National Fraud Authority.
Claims Roundtable: How can insurers innovate to win the retention race?
In the toughest economic environment for years, companies have to prove they have a competitive edge when it comes to handling claims.
Brightside's "tough love" anti-fraud approach lifts profits
Brightside Group chief executive Arron Banks has cited the company's "tough love" anti-fraud prevention techniques as the reason for its 37% pre-tax profit boost.
ISE 2012: Interest in cyber insurance 'overwhelming' in Europe
Speaking at Insurance Insight's inaugural Insurance Strategy Europe event, Jacob Ingerslev, European underwriting director for technology and cyber risks at CNA, said that interest from Europe in cyber crime insurance is growing rapidly.
Application fraud: prevention is better than cure
The industry is beginning to tackle fraud at the application stage, effectively stopping fraud from taking place before a claim can be lodged
Roundtable: Technology collaboration - will the industry ever learn?
Could insurer and vendor fears over losing unique selling points be hampering the wider good of the industry?