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Q&A: James Nicholson, Zurich

James Nicholson, chief claims officer of Zurich UK, shares how the provider plans to do more retail and mid-market business and how it uses artificial intelligence to handle claims.

Diary of an Insurer: Aviva’s Stephen Wilkinson

Stephen Wilkinson, head of risk management south for Aviva Private Clients, spends his week advising high-net-worth individuals on bespoke insurance, report writing and cheering on his children from the sidelines of a sports pitch.

Big Interview: Matt Brewis, FCA

Matt Brewis, the Financial Conduct Authority’s head of insurance, explains to Scott McGee why premium finance is a “poor product,” denies the watchdog is Miss Trunchbull-like, plus shares the regulator's plans for 2024.

Big Interview: Sedgwick CEO Paul White

Paul White, regional CEO for international of Sedgwick, shares how loss adjusting and claims management will always be at the heart of what the business does but in order to grow the organisation it is branching out into new areas.

Most-read insurance stories in 2023 revealed

Like Cher, Insurance Post is turning back time to remember the industry Consumer Duty’s efforts, business interruption cases continuing to rumble on, developments at Direct Line, RSA’s personal lines exit, plus the other major insurance events of the…

Claims and Legal Review of the Year 2023

Looking back at 2023, law firms and claims professionals reflect on how double digit inflation hit the sector and look forward to artificial intelligence speeding-up administration in 2024.

Big Interview: Swiss Re CEO Jason Richards

Jason Richards, CEO of Swiss Re in the UK and Ireland, on why having colleagues back in the office is essential for the insurance ecosystem, and why carriers needs to shout about what the industry does to attract fresh talent.

Q&A: Martin Langhorst, Davies

Martin Langhorst, new major loss director at Davies, reflects on returning to the business after a decade away, and shares his plans for ensuring that his division is the best in the market.

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