Dive In
Smashing the class ceiling in insurance
Damisola Sulaiman examines why social mobility data and initiatives remain patchy in insurance and how recruitment and culture need to change to smash the sector's class ceiling.
Axa’s Scott on battling imposter syndrome in insurance
Suzanne Scott, chief people and corporate responsibility officer at Axa UK & Ireland, reflects on how an inclusive culture can help individuals overcome imposter syndrome and opens doors for all in insurance – not just the elite.
IGI’s Jaber on the blessing of being an office nomad
Returning to work in her forties, moving from desk to desk in an open plan office, was at first bewildering but her time as the ‘office nomad’ helped Aaida Abu Jaber, specialist commercial insurer and reinsurer IGI’s assistant vice president of PR &…
How Zurich helped me understand how my mind works
Richard Kirkham, assistant sales manager at Zurich Municipal, shares how being diagnosed autistic, dyslexic and ADHD led to life-changing support and a renewed sense of self at work.
More women in top jobs narrows gender pay gaps in insurance
Insurers with more women in top-paying roles report far smaller gender pay gaps, proving representation – not just equal pay policies – is the strongest lever for lasting progress, a data analysis produced by Michael Stefan, partner at executive…
Big Interview: Ajay Mistry, Insurance Cultural Awareness Network
Ajay Mistry, co-founder and co-chair of the Insurance Cultural Awareness Network, discusses with Insurance Post the need for thenet work to evolve in the current climate, and how it intends to become a “business-critical partner” to the industry.
Dive In 2025 pushes belonging to the top of insurance’s agenda
Lloyd’s festival for talent and culture, Dive In, returns from 16 to 18 September 2025, rallying the industry around the theme: “Belonging builds tomorrow”.
Zurich posts 10% pay gap between socio-economic groups
Zurich has today (12 Feb) published its socio-economic pay gap, showing the mean (average) pay gap between employees from profession and lower socio-economic backgrounds at 10.5%.
Big Interview: Aki Hussain, Hiscox
Aki Hussain, CEO of Hiscox Group, explains how he has accelerated the kind of innovation and created the type of culture that is essential to keeping the international insurance group in pole position in the market.
Time to talk about alienated men in insurance
Editor’s View: Ahead of International Men’s Day (19 November), Insurance Post Editor Emma Ann Hughes says it is time to recognise just because pay gap data shows they earn more than their female colleagues doesn’t mean men feel like kings of insurance in…
ISC Group names Powell CEO
After six months as interim managing director of ISC Group, Carmen Powell has been made CEO of the organisation dedicated to the development and advancement of women in insurance.
Aviva’s Briggs says age diversity is ‘neglected’ by insurance
Aviva’s diversity, inclusion and resourcing director Jonny Briggs has said age diversity and maintaining a multi-generational workforce have been “neglected” by the insurance industry when considering diversity and inclusion.
Time to shift from diversity thinking towards inclusive action
Editor’s View: Emma Ann Hughes reflects on Lloyd’s tenth Dive In festival and concludes it showed the insurance industry needs to go from Sunday morning thinking about diversity to Monday morning action to create an inclusive culture.
Miller’s Craven on unconscious nature of excluding behaviour
As Dive In draws to a close, Natacha Craven, chief human resources officer at Miller, considers unconscious bias plus how we are all culture carriers – and responsible for making a difference to the inclusive culture of the insurance industry.
Davies’s Blunt argues if you can see it, you can be it
Carolyn Blunt, vice president of the Academy at Davies, says school outreach programmes are attracting diverse talent into the sector but, to create an inclusive culture, the make-up of the highest levels within all insurance organisations needs to…
Barriers remain for neurodivergent people in insurance
Despite progress in recent years, insurance still has work to do to understand what neurodiverse people have to offer and the accommodations they need, it has emerged at a panel discussion held as part of the Dive In festival.
Lloyd’s Lomas promises ‘accountability’ over Inclusive Futures
Mark Lomas, head of culture at Lloyd’s, has given an update on how the success of the London market’s Inclusive Futures initiative to increase ethnically diverse talent in the industry will be measured.
Link founder calls for focus on social mobility
Erik Johnson, co-founder of Link, the LGBT Insurance Network, has highlighted social mobility as the primary area of improvement for insurance diversity and inclusion efforts.
AmTrust’s Challis on embedding inclusion in the HR life cycle
Helen Challis, group head of HR at AmTrust International, reflects on diversity efforts in the past decade and why inclusion initiatives must be meaningful and results oriented.
BMS Group’s Erwin champions employee networks
Louisa Erwin, group head of diversity, equity and inclusion at BMS Group, argues it is essential for the insurance industry to continue to amplify the voices of employee resource groups and networks.
Sedgwick’s Cowell on inclusivity lessons learned from Covid
Vicki Cowell, head of colleague resources at Sedgwick, considers the lessons learned from Covid-19 about flexible working and how the insurance industry must move away from linear progression paths to become more inclusive.
Sir Trevor Phillips warns insurers face a ‘reckoning’
Sir Trevor Phillips, former head of the Commission for Racial Equality, has revealed that “more than any other industry,” the insurance sector needs to tackle the disparate way it treats customers.
RNIB shares steps to attract visually impaired talent at Dive In
The Royal National Institute of Blind People's head of employment Martin O'Kane has shared steps insurance companies can take to attract more visually impaired people into the industry.
Dive In Special – Widening the doors for talent
Employee resource groups and widening the doors for talent played a huge part in making insurance a more diverse industry in the last decade, according to HR chiefs who took part in the latest Insurance Post Podcast.