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Data & Rankings

How Covid contracted the travel insurance market

Covid caused some travel insurers to beat a hasty retreat from the market but those that remain have changed the level of cover provided by policies as holidaymakers headed off again, according to Anna-Marie Duthie, insight consultant for general…

Four out of 10 insurance CFOs expect flat earnings

The three main concerns of insurance chief financial officers are low economic growth, competitive pressure and geopolitical risks, according to Moody’s annual survey of the individuals with their hands on the purse strings of 22 European insurers.

Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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