Data & Rankings
Four out of 10 insurance CFOs expect flat earnings
The three main concerns of insurance chief financial officers are low economic growth, competitive pressure and geopolitical risks, according to Moody’s annual survey of the individuals with their hands on the purse strings of 22 European insurers.
Rising water excess fuels distrust in home insurers
Peter Roper, head of research at Fairer Finance, argues home insurers need to do more to help customers understand the cover they are purchasing to increase satisfaction in the sector's products and services.
Three ways insurers can better assess the risk of weight loss jabs
Swiss Re has made three recommendations on how insurers can leverage the results of behavioural science experiments to better assess risk and support policyholders using weight loss jabs to reduce their waistlines.
What it takes to scale generative AI in insurance revealed
While insurance executives expect generative artificial intelligence investment to continue to increase, a survey by Accenture shows that spending has yet to translate into scaled deployment.
Insurance industry’s most powerful players revealed
Making multi-billion-pound takeover bids for rivals and challenging political posturing is what it took to secure the top spots on Insurance Post’s 2025 Power List.
State of the nation’s roofs: A top-down perspective
John Kimmance, chief customer officer of Ordnance Survey, reveals the depth of the data his organisation has on the state of the nation’s roofs, including the risk and insurance ramifications of their use, construction material and age.
How RSA’s exit and FCA action transformed motor insurance
How the exit of RSA from personal lines, plus extra regulation, caused motor insurers to slash windscreen cover, increase fees and up their game when it comes to accident management services is examined by Mike Powell, insight manager for banking and…
Insurers struggle to fill IT and data job vacancies laid bare
Roles that are critical to core insurance operations are still heavily concentrated in London, plus providers are struggling to fill their IT and data roles, data analysis produced by Michael Stefan, partner at executive recruitment firm Hanover, has…
Tech shift in insurance slashes underwriting and pricing job vacancies
Automation and artificial intelligence-driven algorithms are reducing the number of new underwriting hires at the start of 2025, according to exclusive data analysis by Michael Stefan, partner at executive recruitment firm Hanover.
Millions are multiple manipulators when seeking car insurance
More than a third of UK motorists are altering five or more pieces of information when obtaining a car insurance quote, new data from Percayso Inform has revealed.
Roles that got a pay rise or cut in insurance revealed
Some insurance employees in 2024 enjoyed a 15% uptick in their salary while others saw their wages fall by nearly 10%, according to Reed’s Salary Guide for 2025.
FCA spots 30 misleading insurance adverts
Just 30 general insurance and protection adverts were amended or pulled in 2024, following intervention from the Financial Conduct Authority.
AI tops global risk index for insurance
The insurance sector is facing a seismic shift, as artificial intelligence emerges as the top-ranked risk for the year ahead, displacing all other major concerns.
What makes pet insurance customers happy revealed
Admiral and Agria have the greatest proportion of extremely or fairly satisfied pet insurance customers, according to the latest research by Fairer Finance.
Tokio Marine warns against over-reliance on cloud providers
Incidents like the CrowdStrike outage and supply chain attacks in 2024 have highlighted the vulnerabilities of over-reliance on cloud providers and single-point solutions, according to Tokio Marine.
Insurers to deepen ties with asset managers
Insurers will deepen their ties with alternative asset managers as they shake-up their investment portfolios in a bid to boost portfolio returns, according to Moody’s.
Claims service stayed steady at end of 2024
The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.
Aviva’s DLG deal pushes insurance past FTSE All-Share
The UK insurance sector managed to outperform the FTSE All-Share Index on a total return basis in 2024, thanks to “major outperformers” Just Group, Beazley and Direct Line Group.
Cyber insurers face increased loss ratios
As ransomware perpetrators are now targeting larger organisations in search of higher ransom demands, cyber insurers face a a greater hit to their credit ratings, Moody’s has warned.
Professional indemnity rates expected to fall rapidly
A capacity-driven professional indemnity insurance market offers the chance for growth and competitive pricing in 2025, Clyde & Co has predicted.
Use of M&A insurance policies surges
The use of warranty and indemnity insurance grew to record levels during the first half of 2024 while claims and payments increase, a poll of providers has shown.
Impact of RSA’s withdrawal on home insurance market
The UK home insurance market has seen a steady decline in both provider brands and product numbers over the last 10 years, according to Angela Pilley, insight consultant for general insurance at Defaqto.
Motor insurers with most satisfied customers revealed
NFU Mutual, Halifax, LV, Saga, and Direct Line have the most satisfied car insurance customers, according to Fairer Finance’s latest consumer survey, which also reveals an increase in premiums means fewer motorists are happy with their provider today…
How Covid-19 transformed commercial lines insurance
How the commercial lines insurance market has been shaken up in the last decade by mergers, acquisitions and Covid-19 is examined by Angela Pilley, insight consultant for general insurance at Defaqto.