Claims inflation
Diary of an Insurer: Charles Taylor’s Rose Goad
Rose Goad, claims team leader at Charles Taylor Assistance, works with aviation clients, helps the UK and Singapore team stay connected and shares her love of Formula 1.
Property insurance payouts hit record quarterly high
Insurers paid £1.4bn in claims for property damage during the second quarter of the year, according to the latest data from the Association of British Insurers (ABI).
Allianz UK profits surge 55%
Allianz UK has reported a 55% increase in operating profit to £174.8m for the first six months of 2024, compared with £112.8m for the same period in 2023.
Why are HNW MGAs dropping like flies?
After numerous MGAs operating in the high-net-worth space have either been sold or gone into run-off over the last few years, Scott McGee asks what does it take to survive in this space?
Diary of an Insurer: Allianz Partners’ Matt Crawford
After cycling from London to Paris in 24 hours, Matt Crawford, head of sales for roadside assistance at Allianz Partners, keeps motors running during his working week and learns lessons from the provider's travel insurance business.
Green shoots, but claims managers predict inflation to continue into 2025
Senior claims managers are seeing property claims inflation ease, but expect it to remain high for the foreseeable future; with suppliers turning their backs on insurance work being cited as a factor.
Insurance market has rushed automation – survey
Many technology professionals at insurers and MGAs believe the market has rushed into automation, according to a survey by RDT Tech.
Ageas reveals AI has saved business more than £4m
Ageas has saved more than £4m due to the use of artificial intelligence, with £2m of the savings coming from AI-enhanced fraud models.
What does Winslow’s hiring splurge say about DLG’s future?
Content Director’s View: Jonathan Swift takes stock of Direct Line Group CEO Adam Winslow’s new look executive team and asks whether it has the attributes to succeed.
Home insurance premiums continue climb as motor dips
Pearson Ham’s latest Premium Price Index has revealed that home insurance prices continued to increase in May, while motor decreased slightly.
Labour repeats call for premium investigations
Shadow transport secretary Louise Haigh has promised to call on the Financial Conduct Authority and Competition and Markets Authority to investigate the cost of motor insurance.
FCA warns insurers against subletting regulatory responsibilities
The Financial Conduct Authority’s head of department for insurance market interventions, Caroline Gardner, has revealed the regulator’s concerns about providers keeping an eye on their claims handling partners.
Motor to return to profitability in 2024
Data Analysis: The latest Oxbow Partners motor insurance report proves to be encouraging reading for those operating within the space.
What is going on with electric vehicle insurance?
Post Podcast: What pushed up the price of electric vehicle insurance plus the steps providers are taking to ensure premiums are affordable is the topic of the latest Insurance Post Podcast.
One in 10 claim images flagged for potential fraud
One in 10 images from claims have been flagged for fraud concerns, according to Kaye Sydenham, Verisk’s anti-fraud product manager.
Big Interview: Geoff Carter, Sabre
Geoff Carter, CEO of Sabre Insurance, sits down with Tom Luckham to discuss Sabre’s 2023 results, why there’s no such thing as an uninsurable car, and how the insurer plans to do even better in 2024.
Sobering reading for those with a Biba hangover
Editor’s View: If you are nursing a hangover after going to this year’s British Insurance Brokers’ Association conference then Emma Ann Hughes reckons you missed the point of attending the annual gathering in Manchester.
Allianz research does little to assuage underinsurance fears
Fewer than one in five small business owners have increased their sums insureds despite widespread concern over inflation, research by Allianz Commercial has found.
Neil Gibson, Sedgwick
Neil Gibson leads Sedgwick’s UK executive team as CEO and has overall responsibility for the 2,500 colleagues who work for the claims management company.
Big Interview: Tara Foley, Axa
Tara Foley, CEO of Axa UK & Ireland, outlines how the business can now do intraday pricing, shares the provider’s growth plans, and reveals how artificial intelligence is changing ways of working at the insurer.
Could the FCA follow the Australian regulator’s claims lead?
After Australia’s financial regulator sent a letter to the country’s general insurance firms asking for improvement in claim handling practices, Vitesse’s CEO Philip McGriskin asks could the Financial Conduct Authority take a similar approach.