Big data
Spotlight on Open banking and SME: Rebuilding trust among SMEs using open banking
Open banking has forced banks to find new ways to engage with their customers and partners. Sara Costantini, managing director of Crif Decision Solutions, asks whether it could also be the key to rebuilding trust between insurers, brokers and SMEs in the…
Spotlight on open banking and SME: Open banking will play an important part in meeting customers’ needs
Despite slow progress to date there are signs that some in the insurance sector are starting to get a handle on the value of open banking. On the back of a survey, in conjunction with Crif Decision Solutions, Post highlights some of the benefits that…
Markerstudy’s Simon Hughes on the challenge of turning data into business insight
Simon Hughes, group head of data and analytics at Markerstudy Group, offers some guidance on practical steps that can help align firms’ data and business strategies to achieve their goals.
Government names John Edwards as preferred pick to lead ICO
The government has named John Edwards, currently New Zealand’s privacy commissioner, as its choice to succeed Elizabeth Denham as the next information commissioner and revealed plans to consult on reforms to the UK’s data regime.
Zurich recruits Peter Kasahara as group chief data officer
Zurich Insurance Group has appointed Peter Kasahara as group chief data officer joining from PWC.
Ki appoints Richard Hodgson as chief technology officer
Ki, the fully digital and algorithmically-driven Lloyd’s syndicate from Brit launched in collaboration with Google Cloud, has recruited Richard Hodgson to the newly created role of chief technology officer.
Spotlight: Personalisation – what progress has been made?
Customers now expect personalised service, tailored products, and the ability to buy, update and access their policies 24/7. Valerie Hart explores how insurers are moving away from a one-size-fits-all approach because they can’t afford to be left behind.
Intelligence: Responsible AI
With great power comes great responsibility and for insurers this is never going to be truer than when dealing with artificial intelligence. Post looks into how insurers are using AI ethically.
How AI and machine learning is changing the way Insurers process claims
In Insurance, everything comes down to claims. An insurer's ability to handle claims efficiently and accurately drives its profitability, customer experience, and long-term financial health.
The future of pricing - how can insurers use data and technology to remain competitive?
Insurance organisations need to develop new ways of pricing if they want to remain competitive in today’s market. But whilst data enables insurers to make the most informed pricing decisions; governing and processing this data across siloed databases and…
View from the Top video: Climate, catastrophe and insurance – understanding and preparing for the next major systemic risk
In this exclusive interview recorded as part of the Insurance Post Live Annual Conference 2021 and sponsored by Verisk, Emma Karhan discussed what steps insurers can take to protect the economy and society from the next big systemic risk.
Boardroom video: Is the customer always right? – strengthening bonds and responding to policyholder needs post-lockdown
In this video sponsored by Salesforce and recorded as part of the Insurance Post Live Annual Conference 2021 an expert panel discuss:
Modernizing data platforms - are insurers ready?
Insurance companies hold large volumes of customer data across the value chain, however the systems that contain it are usually slow and outdated. Which can be a major drawback as time when insurers need to expand their offerings with agile data…
Digital disruption in insurance – managing indemnity spend on escape of water claims
Insurers are grappling with rising escape of water claims costs. One of the most common types of domestic property damage claims, insurers are paying out an estimated 2.5 million every day, according to the Association of British Insurers.
The ADAS tipping point – are motor insurers ready as the technology finally goes mainstream?
Advanced driver assistance systems have been part of new vehicles for over a decade now, with these features becoming increasingly common as manufacturers look to gain competitive advantages over rivals.
The death of insurasaurus? Why complacent and out of touch insurers must overhaul their business, and their image, to survive
Like other corporate dinosaurs, many insurers face extinction if they don’t become less reliant on old ways of doing things and robust barriers to entry.
Blog: Digital claims - The final frontier
The front end of personal lines is like a gold rush town where the gold has already gone. But Paul Stanley, the CEO of 360 Global Net, argues the next frontier for pioneers is claims - and it may be the last.
Ardonagh acquires adjuster; ERS enters new lines; Geico partners with UK insurtech; and Partners& buys in Devon
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Spotlight: Technology – Embracing evergreen technology
Outdated legacy systems have haunted the insurance space for years, stifling innovation and pushing up development costs. Now, with pressures coming from new entrants and customer expectations increasing, Post looks at why insurers are looking to…
Blog: Dealing with non-disclosure of delivery driving
Uptake in the gig economy has been significant due to the pandemic and helped keep many families solvent. Martin Williams, chief operating officer at Thing Co, investigates the hidden danger of people relying on their private motor insurance when using…
Watch Insurance Post's LIVE Technology conference today
The Insurance Post LIVE Technology Conference brings you the latest innovation occurring in the UK insurance sector. Our unmissable two-day agenda features technology and digital experts from across the sector to offer their guidance and knowledge to…
Axa teams up with Microsoft; Ardonagh unveils Beazley capacity deal; Lloyd's to open Manchester hub; LV rolls out ethical standard
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Q&A: Ant Middle and Adam Beckett, Ageas
Ageas CEO Ant Middle and chief distribution officer Adam Beckett spoke to Post about the insurer’s intention to grow its intermediated personal lines business and plans to invest in what it calls its ‘technical engine room’.
Interview: Mark Allan, Ki
Lloyd’s first algorithmically driven syndicate Ki began trading on 1/1 this year. Jonathan Swift caught up with its CEO Mark Allan to discuss early progress, its plans to integrate brokers on its platform with APIs and why it should not be simply…