Big data
Trade voice: Modernising the London Market
The London Insurance Market is unique not just because of its age and history but also because of the way it is structured and the way it operates. Dr Miriam Goldby, of the British Insurance Law Association, examines the potential legal implications of…
Axa's Gareth Howell on putting customers before innovation
Innovation is currently the talk of our industry for good reason. We are facing potentially challenging times, with start-ups bringing new tech, new ideas and a new outlook to the sector. However, Gareth Howell, managing director of personal direct and…
New solution to allow customers to buy additional policies through Amazon Echo
Software provider CDL has integrated its retail solution, Strata, with Amazon Echo's Alexa bot to allow customers to change and check their insurance policies via a conversation with the robot.
Data analytics will impact property underwriting but could lead to 'uninsurable' properties
Increased analytics and data capturing will be integral to the future of underwriting global property but could lead to uninsurable properties, insurers have said.
Effective use of Big Data is growing challenge for insurers, ABI warns
Using Big Data will be the biggest challenge to insurers James Dalton, director of general insurance policy at the Association of British Insurers has said.
Motor Report docu-video - Fraud, driverless cars, young drivers and claims
The Motor Report is out - but what do the experts think of the findings?
CAPS looks to the US for guidance on standards for motor claim data security and transfer
Industry stakeholders have given the green light to a new structure to support an industry standard for connecting data through the repairer supply chain during the claims process.
Q&A: Sergio Pierro, XL Catlin
New rules on data protection will come into force in Europe next year. Sergio Pierro is a professional indemnity underwriter for international financial lines at XL Catlin, based in Paris, and focuses on cyber. He explains how companies can get ready for…
BGL establishes tech hub with plans to develop a series of customer apps and websites
BGL has opened a tech hub at the White Collar Factory on Sillicon Roundabout in London’s Shoreditch and is planning to develop a series of products.
GDPR could stall insurers' efforts to use data analytics and machine learning
The General Data Protection Regulation could stall the industry’s efforts to use artificial intelligence and Big Data to enhance their propositions.
Blog: How artificial intelligence will simplify insurance
While insurance is becoming ever more complex, insurers are being disrupted by digitally-led start-ups simplifying what insurers do for customers. Mike Downing, chief technology officer for the WPA Group, envisages long and complex policies with drawn…
Calamp introduces automated accident response service to improve claims handling
Telematics software provider, Calamp, has developed a vehicle risk management service to provide insurers with automated accident reconstruction and predictive vehicle damage assessment.
Roundtable: Digital is an attitude
Being a digital insurer isn’t about the aptitude but the attitude. This was the conclusion of a roundtable I chaired recently for Post, in conjunction with SSP.
BLM Law to use machine learning and data analytics to predict outcome of claims litigation
BLM law firm has successfully put together a data analytics platform led by Artificial Intelligence in order to help predict the result of litigation that could arise from claims.
Lemonade increases customer base by 43% eight months after its launch
Lemonade has grown its customer base by 43%, eight months since its launch in America, beating its annual target.
Blog: Empowering customers through digitisation
Insurtech has arrived. There are daily headlines speculating how the technological revolution will impact the insurance industry and there’s no question that it will. In the second blog of this four-part series, Rachel Riley, managing director of global…
How insurers can protect themselves against cyber threats
In the current cyber insecurity, insurers need to review their management structure and their risk processes to protect their data and their customer’s data, say Matteo Coppola and Ofir Eyal, partners at the Boston Consulting Group.
In Depth: The GDPR time bomb
The implementation date of the General Data Protection Regulation is less than a year off but the industry’s attention is elsewhere, with issues like Brexit, the General Election and the discount rate looming large on the horizon
Roundtable: Digital: Brokers - Surviving the digital age
At a time when regulation and taxes are weighing heavily on their operations, brokers find they have to adapt to the digital age. At a Post roundtable, in association with SSP, they discussed how they can leverage new technologies to better serve their…
Insurercore set to launch broking social media platform after fixing technical glitches
Insurercore is set to launch its broker social media platform within the next month after fixing technical glitches.
Insurers at risk of losing two thirds of previous customer data due to GDPR
Insurers will have to delete two thirds of data that they hold on customers and risk losing a vital sales pipeline under the General Data Protection Regulations that come into place on May 2018, according to research from Consumer Intelligence.
Aviva plans to tackle dual pricing with Ask It Never service
Aviva is planning to tackle the issue of dual pricing with its Big Data-driven Ask It Never service and offer customers a fixed level pricing when they renew their policy.
Q&A: Cheryl Agius, L&G
Cheryl Agius was recently appointed CEO of Legal & General's general insurance business. She talks to Post about what GI can learn from retirement and other sectors, and in which areas she's looking to grow the business.
ABI in talks with the ICO to set up anonymised cyber incident platform
In response to the Wanna Cry ransomware attack, the Association of British Insurers has reiterated its calls for an anonymised cyber incident database once the General Data Protection Regulation comes into effect.