Big data
Special Report: The future of personal lines insurance: Expert view
The insurance industry needs to understand the demands of its future customers if it is to satisfy their expectations. EXL’s head of UK and Europe and SVP Insurance, Nigel Edwards explains how smarter insurers will adopt personalisation and a…
Special Report: The future of personal lines insurance
Retail insurance customers are changing, with a growing opinion that those born after 2000 will have very different expectations than those over twice their age because they are digital natives. Sam Barrett explores what the industry needs to do to…
This week: Go Compare's car crash advert
Go Compare was criticised this week for an arguably tone-deaf advert in which its singing mascot was involved in a serious car accident.
Spotlight: SME market: SMEs and cyber risk - a ticking time bomb
SMEs are a prime target for cyber criminals because they are believed to have limited resources and employ less technically aware employees than larger enterprises. Despite this, these businesses, their insurance providers and brokers are not assessing…
Spotlight: SME market: Where do the biggest opportunities lie for brokers in the SME market?
There seems to be a significant number of drivers for change in the SME market, which begs the question how the relationship between brokers and these clients will change. Edward Murray looks at the opportunities available for intermediaries to remain as…
Six more insurtech start-ups to watch in 2019 and into 2020
In the latest in his series of Insurtechs to Watch, Post content director Jonathan Swift casts an eye over six more start-ups looking to make a splash in the UK insurance sector.
Blog: What lies ahead for the future of skills in the insurance industry?
The London insurance market is facing a huge skills shortage as insurance firms struggle to compete for talent. While a huge number of baby boomers are retiring from the sector and taking those long-held skills with them, there is also a distinct lack of…
Blog: The financial crime insider threat
The insurance industry has woken up to the growing criminal threat. However, Dennis Toomey, global director of counter fraud analytics and operations at BAE Systems, highlights that much investment in this area has focused on the external threat.
Blog: Home history data may build a better picture for pricing
Pricing practices in the home insurance market are under scrutiny and according to Jay Borkakoti, director, home insurance, UK and Ireland, LexisNexis Risk Solutions insurers need to use claims history data to better their understanding of property risk.
The MGAA's Peter Staddon on evolving MGAs
Many managing general agents are turning to digitalisation to enable them to look deeper into their books of business, Peter Staddon, managing director of the Managing General Agents' Association, explains this will allow the MGAs to see potential…
Analysis: The future of pricing – Data and technology
Insurers are coming under increasing pressure to develop new ways of pricing. But, while data and technology hold the key, insurers face some significant challenges as they move to this brave new world.
Hiscox's Ben Walter on why insurance needs a digital turbo charge
Digital transformation is urgently needed to make our industry faster and more efficient, says Ben Walter of Hiscox Global Retail
Interview: Airmic board members
In March, Airmic appointed four new board members. Post spoke to them about how risk management has changed during their time in the profession, what they need insurers to deliver and emerging risks
This week in Post: Big fish, little fish, cardboard box?
It might be the name, but this week I’ve spotted some similarities between Gibraltarian unrated insurer-facing-liquidation Lamp Insurance and an angler fish, sparking some strange and slippery debate in the office.
Roundtable: Making data fit for compliance and regulatory purpose
The use of data is widespread but where insurers are on their integration journeys can be very different. Post, in association with Marklogic, brought a panel of experts together to discuss best practice in this area including effective compliance and…
Spotlight: Data - Ordering data in
Insurers continue to hang their success on the quality and use of data, with businesses continually reviewing how to gain a commercial advantage. Edward Murray looks at the benefits of using external data providers and why some peril risks have proven…
Spotlight: Data - Why are insurers ignoring data for escape of water claims?
Don’t blame the rain for the growing number of water-related claims in the UK, blame the plumbing
Brexit and fair pricing lead FCA general insurance agenda for 2019/20
The Financial Conduct Authority has set out its priorities for the year ahead in its 2019/20 business plan, identifying Brexit as its “immediate priority”.
Blog: The changing landscape of identity theft
Valid motor insurance is proving to be as valuable a disguise for today’s criminals as stockings over the head or a mask, according to James Burge, fraud manager at Allianz
Insurance Hound: Most downloaded content by insurers in March
Four of the five articles downloaded most by Post’s sister title Insurance Hound’s insurer audience during March explicitly addressed ways in which technology has changed the insurance landscape.
Blog: How insurers can maximise the value of data
Data is now in vogue for the insurance industry and Mike Smart, business development director at BAE Systems Applied Intelligence, explains why data scientists are going to be much sought out in the future.
Trade voice: Airmic's John Ludlow on becoming risk partners
Insurers are expanding their services beyond products, but there is much more to do. Underwriters and risk managers should view each other as risk partners, says Airmic CEO John Ludlow.
Special Report: Motor Insurance Research 2019
What’s fueling motor insurance today? Michele Bacchus talks to the industry and gives the low-down on what’s heading down the highway towards insurers in both the fast and slow lanes