Big data
Roundtable: How to offer a niche insurance user experience
Can a niche insurance user experience be scaled to drive revenue growth? Post, in association with EXL, gathered together a number of insurance industry experts to explain how
Relationship building ‘surely the end goal’ of analytics
Insurers need to do more to build on their data and analytics capabilities to address customer needs, a conference heard.
Insurance Fraud Awards 2018 - full list of winners
Keoghs partner James Heath, pictured, was handed the achievement prize at the Fraud Awards last night in what proved to be a fruitful night for the law firm.
Travel insurance: Transforming and challenging through digital technology
The insurance market and the tourism industry have not always had reputations for embracing the latest technology. But things are changing and digital advances such as geo-location and data analytics will only help accelerate the pace of change
Rising Star: Fionn Cronin, Lexis Nexis Risk Solutions
While doing his masters in data science and analytics, Fionn Cronin's curiosity in modelling was sparked and he embarked on a career which has seen him become innovation lead and statistical modeller at Lexis Nexis Risk Solutions in a short time.
Blog: Technology - right or wrong for claims (or both)?
Insurers building the new claims portal must be careful not to force clients down a path they don’t wish to go argues Minster Law director of claims Marcus Taylor, who points to public concerns over technology as a major obstacle to overcome
Rising star: Stephen Southern, Insure the Box
Southern cut his teeth in a sales role at the AA, now he is compliance monitoring officer at Insure the Box
Blog: Open banking offers a new insurance distribution channel
Some might have already labelled it a failure but open banking will continue to evolve and insurers should sit up and take notice. That is the view of The Marketing Eye's Neil Edwards, who believes these platforms could eliminate form filling and make…
Blog: Refresh outdated predictive modelling infrastructure by using the Cloud
Issues around the likes of data sovereignty have meant that predictive modelling has traditionally been managed internally. However, xx xx argues that this is more costly and makes businesses less agile, especially when major insurable events happen
Roundtable: Tackling ghost broking before it spreads further
Ghost broking is a growing threat and it is spreading to the commercial environment, Post held a roundtable with senior claims and fraud figures to discuss what the insurance industry should be doing about it
Blog: The new cyber and terror risks looming over schools
The September renewal period for the education sector is fast approaching, providing brokers with an opportunity to explore cover options for new and emerging risks, explains Faith Kitchen, education director for Ecclesiastical.
IoT provider eyes up global expansion following €100m funding
Pan-European growth investor Palamon Capital Partners has acquired a majority stake in connected insurance provider Fair Connect.
AIG's Mark Camillo on how GDPR is driving the European cyber market
GDPR is driving a surge in the European cyber insurance market, explains Mark Camillo, head of cyber for Europe, Middle East and Africa at AIG.
GDPR: Insurers at risk of losing two thirds of previous customer data due to GDPR
Insurers will have to delete two thirds of data that they hold on customers and risk losing a vital sales pipeline under the General Data Protection Regulations that come into place on May 2018, according to research from Consumer Intelligence.
GDPR: In Depth: The GDPR time bomb
The implementation date of the General Data Protection Regulation is less than a year off but the industry’s attention is elsewhere, with issues like Brexit, the General Election and the discount rate looming large on the horizon.
CPD module - GDPR: Legal Update: How the GDPR is going to change the lives of insurers
Insurers will face stricter data rules but these may help them grow the cyber market, write Mark Estafanous and Kate Payne, solicitor and partner at Elborne Mitchell.
Risk management: Economy 4.0 - Learning to share
The on-demand, sharing and digital sectors - often called Economy 4.0 - bring new risks and challenges for the insurance industry.
Commercial insurance must face up to tech challenges to stay relevant
The commercial insurance sector and its customers must face up to the realities of the fourth industrial revolution if it is to remain relevant in five and ten years’ time, Airmic CEO John Ludlow warned today.
Analysis: Cyber bullying
Cyber cover is entering personal lines and offering protection against online bullying. But is it really a place for insurers?
Blog: Rise of the robo-diagnosis
BLM partner Greg McEwen considers the liability implications of using artificial intelligence for medical diagnostics.
Roundtable: Digital innovation in commercial lines
The terms commercial lines and digital aren't often spoken together - is the problem that the industry doesn't talk about it or is it really not happening in the market?
Blog: Internet of Things - How to realise its full potential
Insurance still lags behind other industry sectors when it comes to the internet of things. HPE Pointnext chief digital officer Mitchell Feldman explains why underwriters across all product lines should consider how it could help them price risks more…