New solution to allow customers to buy additional policies through Amazon Echo

Amazon Echo

Software provider CDL has integrated its retail solution, Strata, with Amazon Echo's Alexa bot to allow customers to change and check their insurance policies via a conversation with the robot.

The proposition will see various insurers having their own skill, on the Alexa platform which customers can enable onto their own devices.

Customers will be able to make enquires into, change or add

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