Technology
CAPS looks to the US for guidance on standards for motor claim data security and transfer
Industry stakeholders have given the green light to a new structure to support an industry standard for connecting data through the repairer supply chain during the claims process.
Q&A: Sergio Pierro, XL Catlin
New rules on data protection will come into force in Europe next year. Sergio Pierro is a professional indemnity underwriter for international financial lines at XL Catlin, based in Paris, and focuses on cyber. He explains how companies can get ready for…
IBIS 2017: Connected cars will send first notice of loss 'as early as next year'
Connected cars will dispatch emergency services and send first notice of loss as early as next year, predicted Sean Carey, president of SCG Management Consultants.
Blog: Mobile apps for insurers, golden or poisoned chalice
Not every insurer needs an app. Antoine Hemon-Laurens, mobile consultant at GMC Software, lists the four questions you should ask yourself to decide whether it is the right tool for your company.
Blog: London needs to get global
To maintain its competitive position, the London insurance market needs to become a truly global hub, write Chris Beazley, CEO of the London Market Group, and Paul Clark, partner at the Boston Consulting Group
BGL establishes tech hub with plans to develop a series of customer apps and websites
BGL has opened a tech hub at the White Collar Factory on Sillicon Roundabout in London’s Shoreditch and is planning to develop a series of products.
Cyber MGA joins Charles Taylor's incubator to offer SMEs cyber insurance
Cyber MGA, Node International has chosen Charles Taylor as its management service and will benefit from its MGA and broker incubator service.
Airmic 2017: Pace of change 'key barrier' to effective cyber risk management
The pace of change surrounding cyber risks is a key barrier to effective cyber risk management, experts said.
GDPR could stall insurers' efforts to use data analytics and machine learning
The General Data Protection Regulation could stall the industry’s efforts to use artificial intelligence and Big Data to enhance their propositions.
RSA's Neil Strickland on how technology can help risk management at large firms' smaller sites
For customers that operate across multiple sites of varying size and complexity, Neil Strickland, director for global consulting at RSA, says the application of new technology is addressing the challenge of how to provide cost-effective risk management…
Blog: How artificial intelligence will simplify insurance
While insurance is becoming ever more complex, insurers are being disrupted by digitally-led start-ups simplifying what insurers do for customers. Mike Downing, chief technology officer for the WPA Group, envisages long and complex policies with drawn…
Blog: The top 10 things insurers need to innovate
There is no single recipe for innovation but Carrie Robinson, head of innovation at Ageas, reveals her top 10 ingredients.
Aviva's Maurice Tulloch on all that insurtech hype
With technology reshaping the insurance industry, incumbents need to disrupt the very business models they helped create in order to meet fast-changing customer expectations, writes Maurice Tulloch, CEO, international insurance, Aviva.
Insurers slammed over poor online communication
More than two thirds of insurers do not answer questions from customers asked through email or social media, according to a survey.
Interview: Robin Smith, We Go Look
Jonathan Swift speaks to We Go Look CEO and co-founder Robin Smith about building an on-demand business that handles insurance claims and why the Crawford & Co acquisition means she has more time now for the "fun stuff"
Calamp introduces automated accident response service to improve claims handling
Telematics software provider, Calamp, has developed a vehicle risk management service to provide insurers with automated accident reconstruction and predictive vehicle damage assessment.
Roundtable: Digital is an attitude
Being a digital insurer isn’t about the aptitude but the attitude. This was the conclusion of a roundtable I chaired recently for Post, in conjunction with SSP.
Q&A - SmartChoice.pk CEO and co-founder Sibtain Jiwani
Smart Choice CEO and co-founder Sibtain Jiwani tells Jonathan Swift about the challenges of building a Pakistan-based insurtech business in an immature, yet potentially lucrative market.
BLM Law to use machine learning and data analytics to predict outcome of claims litigation
BLM law firm has successfully put together a data analytics platform led by Artificial Intelligence in order to help predict the result of litigation that could arise from claims.
Caytons Law offers new service to assist with cyber claims
Caytons Law has developed a claims process service for its insurer clients that offer cyber policies in order to correctly map risk and settle claims appropriately.
Insurtech driving IT investment plans of European insurers
Insurers in Europe are looking to insurtech acquisition and innovation in order to grow their businesses.
Insurers expecting ransomware claims to increase following Wanna Cry hack
Cyber attacks carried out with ransomware are becoming more common with the number of ransomware claims rising to 22.4% in 2017, CFC Underwriting has said.
AIG's Anthony Baldwin on claims, actually
Technology and innovation are important to the insurance sector but Anthony Baldwin, CEO of AIG, says while concentrating on these insurers must not lose sight of what is important to the customer: the claim.
This Month in Post: General election, summer holidays and expert opinions
With another General Election looming, the insurance industry will likely be holding its breath on what the incoming government will make of the insurance premium tax, the Ogden rate and whiplash reform.