CDL
Beyond screens: how AI will reshape insurance engagement
Nigel Phillips, CEO of CDL, explores how artificial intelligence will allow insurers to move beyond the screen, from generic marketing prompts to contextual service interventions.
Is broker e-trading competitive enough?
With broker e-trading set to soar, Scott McGee examines whether there is currently enough breadth and depth of software providers to ensure effective competition, innovation and resilience in the market.
Property payouts hit £4bn; RSA's latest launch; Konsileo's £8m fundraise
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
How generative AI is everything, everywhere in insurance all at once
How insurers have been able to swiftly pilot generative artificial intelligence, prove the value of embracing this technology and roll it out across the wider business is examined by Insurance Post Editor Emma Ann Hughes.
Ways to tackle economics-driven insurance application fraud
Nick Jackson, partnerships director of CDL, explains how to detect quote manipulation or misrepresentation among those feeling the pinch.
Briefing: 10 insurtech start-ups to watch in 2022
For a seventh year running, Post content director Jonathan Swift scans the insurtech space and identifies a host of up-and-coming businesses potentially worth watching over the next 12 months and beyond.
Nigel Phillips targets CDL growth as digital moves into 'new era'
Technological advancements mean the insurance industry is moving into a new era of digital, CDL CEO Nigel Phillips told Post as he set out that the software specialist is targeting further growth under his leadership.
Phillips named CEO at CDL and co-founder Tom Hogg steps down as chairman
CDL has promoted commercial director Nigel Phillips to the CEO role with Gary Johnson moving across to be chairman as co-founder Tom Hogg steps down.
Profits and turnover shrink at CDL in 2019
CDL Group has reported a 5.1% fall in turnover to £52.9m along with a 31.4% drop in post-tax profit to £4.7m for the year ended 30 September 2019.
Blog: Frictionless payments - driving customer loyalty
Frictionless payment options have taken on new significance following the outbreak of Covid-19, but their significance runs much deeper. Nigel Phillips, commercial director of insurtech CDL, looks at the technology’s potential to redefine the…
Insurance tech firms confident of full service during coronavirus pandemic
All insurance technology suppliers contacted by Post are confident their business continuity plans will maintain a full service for insurer and broker clients as the UK increasingly moves to remote working due to the ongoing Covid-19 crisis.
Brightside MGA Kitsune passes 10,000 policies and is on-track for GWP target
Brightside managing general agent Kitsune Associates passed 10,000 policies sold last month and is on-track to meet its first year gross written premium target, according to managing director Trevor Bowers.
Brightside MGA Kitsune targets £37m GWP in first 18 months
Exclusive: Brightside's newly-launched managing general agent, Kitsune Associates, is aiming to reach in £20 to 25m in gross written premium in its first year of trading, with plans to potentially reach £37m within 18 months.
Blog: Getting to grips with the quote manipulation data to combat fraud
Quote manipulation has become a growing challenge for insurers. In a two-part series, CDL partnerships director Nick Jackson takes a look at insights drawn from its data to examine how this information is being used to identify and combat fraud.
UK General weighs up direct options and targets 20% of income
Exclusive: UK General is close to launching its first personal lines product on a software house and is exploring its options for direct distribution.
Analysis: Home, sweet connected home
Connected devices can help underwrite and mitigate household risks, but they also open the door to cyber vulnerabilities.
New add-ons provider aims to dispel 'Mickey Mouse' image, says founder Paul Muir
The founder of One Answer Network and One Answer Insurance is poised to roll out a new business that aims to remove the “Mickey Mouse” stigma of add-ons. With another lead generation start-up waiting in the wings.
New solution to allow customers to buy additional policies through Amazon Echo
Software provider CDL has integrated its retail solution, Strata, with Amazon Echo's Alexa bot to allow customers to change and check their insurance policies via a conversation with the robot.
Six out of 10 policyholders now using online self-service
Six out of 10 policyholders are now using online self-service for car and home insurance.
Biba 2016: Swinton to open first branch under new structure in June
High-street broker Swinton will open a new branch in Preston on 1 June, which will be the first under its new branch model, Post can reveal.
Blog: How insurers can link in to connected homes
The Internet of Things is creating new opportunities and potentially resulting in a reduction of risk - so how can insurers attract these customers?