United Kingdom (UK)
Blog: The flattening of rush hour – are replacement vehicle services adapting to the changing patterns of road usage post Covid-19?
With the advent of the Covid-19 lockdown, commuters worked from home and schools were closed, traffic numbers fell to levels not seen in decades and the traditional rush hours disappeared. James Roberts, insurance business development director at…
Vincent Gardner leaves Ethos Broking M&A director role
Vincent Gardner has left the post of group mergers and acquisitions director at Ethos Broking, Post can reveal.
Three registered sex offenders banned from working in financial services
The Financial Conduct Authority confirmed it has banned three individuals, including Mark Horsey who was authorised to carry out insurance activities, from working in the financial services industry over non-financial misconduct.
RSA in £7.2bn sale talks
RSA has confirmed it is in takeover talks with Canadian insurer Intact Financial Corporation and Danish provider Tryg about a £7.2bn deal that would split up the business.
Response Tap's Ross Fobian on how the insurance industry can deliver better customer experiences
Ross Fobian, CEO of Response Tap, looks at how the insurance industry, while it's one of the most competitive and commoditised sectors there is, still doesn’t appear to have fully embraced the value of customer experiences.
Aviva faces libel lawsuit from personal injury medical expert
Aviva has been accused of telling alleged “untruths” about a medico-legal expert in a bid to drive down claims pay outs, documents supplied to the High Court show.
Fully Comp episode 6: How can the insurance industry better support vulnerable customers to tackle mental health inclusivity?
Welcome to episode six of Fully Comp, Insurance Post’s new video series tackling some of the biggest issues in insurance.
Blog: Working from home - the insurance risks
The mass migration to working from home may well result in a wave of claims for back pain, mental health, stress, and repetitive strain injuries, warns BLM head of casualty Simon Jones.
Briefing: BI test case verdicts and appeals broken down – In pursuit of clarity
As the search for lesser-spotted clarity continues, simple confirmation from the regulator on which business interruption wordings are being contested, and by who, is a welcome aid.
Amanda Blanc-led review finds flood cover dearth
A flood insurance review led by Aviva CEO Amanda Blanc has found that a significant proportion of households eligible for Flood Re supported policies are not offered flood cover.
FCA issues client money order as it closes Midlands broker
The Financial Conduct Authority has shut down Inspire Insurance Services and ordered the broker to ringfence relevant funds in a string of sweeping instructions.
Blog: SME insurance – what comes next?
Many SME insurers are looking to the future and considering how they can best support their customers in the ongoing pandemic environment and beyond. Sara Costantini managing director at Crif Decision Solutions, looks at why insurers need to re-engage…
Penny Black's Social World: November 2020
Mental health, young drivers and charitable donations.
Editor's comment: Living at work
Last month at a Post virtual conference on the Future of Work I heard from a panel that mental health has now reached the top of the corporate agenda.
Brightside to put MGA Kitsune into run-off
Brightside has decided to put car and van managing general agent Kitsune into run-off less than two years after it was launched, CEO Brendan McCafferty has revealed.
BI reputation hit to be felt by all but motor initiatives could soften impact, says ABI GI head
Reputational damage from Covid-19 can be expected across all lines of insurance, but initiatives introduced by motor insurers at the beginning of the year could soften the blow, an Association of British Insurers representative has suggested.
Video: Driving change in insurance and rebuilding trust in the market - both during and after the pandemic
Pre- or post Covid, insurance has been on the cusp of major change for a number of years.
Video: Insurance and Covid-19 - Initial reaction to the crisis and rebuilding in a new environment
Like all industries, insurance has been impacted profoundly by the Covid-19 pandemic.
Insurers criticised for furlough payment deductions from BI claims
Insurers have been accused of “banking government money to reduce their loss by increasing the policyholder loss” as they faced criticism for deducting furlough payments from the value of business interruption claims.
FCA reminder could be 'final warning' to CMCs
A Financial Conduct Authority letter to claims management company CEOs could foreshadow hefty enforcement action, industry sources told Post.
Blog: Reclaimed parts - reimagining the motor claims of the future
Reclaimed parts offer a host of benefits including offering consumer choice, lowering costs and protecting the environment. Neil Joslin, chief operating officer at e2e Total Loss Vehicle Management, looks at the three parties key to the successful…
Interim payments expected for BI policyholders with Marsh-authored RSA wording
Some businesses with policies that employ a Marsh wording can expect interim payments “imminently” following RSA’s decision not to appeal a High Court judgment, which found it provided cover for disruption caused by the coronavirus pandemic.
Q&A: Brendan Cox, Survivors Against Terror
Brendan Cox, who co-founded Survivors Against Terror following the murder of his wife Jo Cox MP in 2016, recently appeared at the International Forum of Terrorism Risk Insurance Pools conference to discuss the systems through which victims of terror are…
Brokers and MGAs warned to remove staff who are not 'fit and proper' for SMCR rules
The Financial Conduct Authority has cautioned brokers and managing general agents not to assume someone is “fit and proper” for roles under the Senior Managers & Certification Regime, with the expectation being that “some” staff will not meet standards.