United Kingdom (UK)
Lloyd's survey: Seven in ten black participants say they face recruitment barriers
Lloyd’s diversity survey found that 71% of black employees say they have faced barriers to recruitment and 80% believe they experience barriers to promotion once in the role.
Aviva censured over ‘serious but not intentional’ preference shares breach
The Financial Conduct Authority has publicly censured Aviva for a 2018 announcement that the regulator found “had the potential to mislead the market”.
Lockton denies fraud as Axa hit with legal action
Broker Lockton has denied acting fraudulently regarding a property developer’s claim, as fresh legal action was brought against insurer Axa.
Analysis: Cladding, waking watches and PI - the ongoing fire safety liability battle
Insurers are facing criticism from residents of high rise buildings over insurance costs, waking watch requirements and taking an overly "binary" approach, while professional indemnity insurance access is driving a fire risk assessor crisis.
Zurich, Ecclesiastical, Ageas and Aviva discussed the future of claims management
There has been a lot of talk about how the March lockdown has acted as a trigger for insurance businesses to review processes throughout their organisation from the perspective of a ‘new normal’ – where customers and employees alike are living and…
Insurtech Cytora unveils £2000 travel perk as it switches to permanent home working model
Commerical insurance focused insurtech Cytora has moved to a remote-first set-up for employees including a £2000 annual budget for each member of staff to spend on travel within the UK and around the world.
No discount rate change for NI yet as country looks to Scottish model
The Department of Justice for Northern Ireland has decided against changing the country's personal injury discount rate until a revised legal framework is in place.
QBE makes Richard Pryce interim CEO as Pat Regan successor search continues
QBE has appointed Richard Pryce as interim group CEO as it continues the process of finding a replacement for Pat Regan who left abruptly at the start of September after an investigation into “workplace communications”.
Blog: Don’t lose your data in Excel hell
After an Excel error was blamed for 16,000 coronavirus cases being missed by the Track and Trace scheme, Covernet business development director Jim Campbell considers how insurers, brokers and managing general agents can avoid their own ‘Excel hell’.
Blog: Affirmative cyber - friend or foe?
New technology is bringing unintended cyber losses to non-cyber policies, which typically have not been priced and rated separately, writes Francis Kean, partner at McGill & Partners.
Other insurers unlikely to intervene after RSA declines to appeal 'outlier' Marsh BI wording, say lawyers
RSA’s decision not to appeal the High Court’s rulings with regards to a widely-used Marsh wording is unlikely to result in another insurer launching an appeal of its own, with would-be interveners facing significant hurdles according to lawyers.
Bought by Many confirms name change outside of the UK
Pet insurance provider Bought by Many will be changing its branding to Many Pets in markets outside of the UK, chief financial officer Luisa Barile told Post.
Briefing: False hope is no antidote - a business interruption appeal is still firmly on the table
The world is devoting a lot of energy into finding a vaccine or ‘cure’ for Covid-19. We should know by now that false hope is not an antidote.
Applied targets UK market leadership within five years
Applied Systems has a three to five year strategic plan to take “significant market share” in the UK and Ireland and become the market leader in the software sector, according to Europe CEO Andy Fairchild.
Fully Comp episode 4: Can London’s Square Mile bounce back after the pandemic?
Welcome to the fourth episode of Fully Comp, Insurance Post’s new regular video series tackling some of the biggest issues in insurance.
Failed Danish insurer and UK agent in legal battle over taxi driver policy premiums
The administrators of bankrupt Danish insurer Alpha are embroiled in a legal battle with UK-based J&M Insurance Services over £3.9m in premiums collected by the UK firm in the months leading up to unrated carrier’s collapse in May 2018.
Motor Mouth Podcast 18: How the pandemic disrupted car parts supply chains and repair networks
From supply chains disruption to social distancing and repair shops, the pandemic has caused presented unprecedented challenges to the supply of car parts to the UK and how repairs are conducted following government guidelines.
RSA opts against appeal on Marsh wording in BI test case
RSA’s appeal of the High Court business interruption test case ruling only covers two policies, court documents have revealed, and does not include the Marsh/Jelf resilience (RSA4) wording shared by multiple insurers.
Analysis: An insurance fraud epidemic?
The predicted coronavirus-related economic hit is being compared to the 2008 recession, with financial pressure a driver of insurance fraud.
Blog: How the insurance industry can boost customer engagement
Customer engagement has never been so important in insurance, argues Jasvinder Gakhal, managing director, Direct Line – Business.
Crêperie's High Court BI case against Allianz thrown out by judge
Deputy Judge of the High Court Richard Salter QC has ruled in favour of Allianz in a business interruption and property damage legal dispute decision which he accepted may be “of consequence for other potential claimants” and “something of a footnote” to…
BI calculation confusion leaving policyholders with cover shortfall
Around 44% of policyholders could find themselves with a shortfall in business interruption coverage due to a misunderstanding over gross profit.
Fully Comp episode 3: Will parametrics live up to the hype - and could it ever enter the insurance mainstream?
Welcome to the third episode of Fully Comp, Insurance Post’s new regular video series tackling some of the biggest issues in insurance.
Zurich’s Anita Fernqvist on embedding sustainability in organisational transformation
Anita Fernqvist, chief data officer and director of operations at Zurich UK, argues that advances in and adoption of new technology means reskilling for the future is more important than ever and looks at the opportunities and challenges for insurers.