Aon and Direct Line Group discussed how insurance firms can seize the initiative on privacy, cyber risk and operational resilience


What operational challenges have insurance companies faced and how can they ensure optimal cyber resilience for future disruptions?

Insurance Post in association with EXL hosted a live webinar where an expert panel discussed industry perspectives on how firms can seize the initiative on privacy, cyber risk and operational resilience as an opportunity to be future-ready. 

Topics covered were:

  • What are the biggest operational challenges companies have faced and how can they become resilient for future disruptions?
  • How can firms monitor their risk profiles and keep up with today’s evolving risk and regulatory landscape?
  • What patterns are emerging in the growing number of cyber-attacks post- pandemic? How can firms ensure optimal cyber resilience as remote working becomes the norm?
  • Has demand for cyber insurance increased? And how is it affecting underwriters’ due diligence requirements for cyber insurance policies?
  • With more personal data coming in as a result of contact-tracing apps and surveillance, can consumer privacy be compromised? How can firms balance health and safety and privacy?
  • What challenges and opportunities lie ahead for firms in the post-pandemic world?

Joining us for the discussion were:

Brad Bryant, global chief privacy officer, Aon

Robert Duncan, chief information security officer, Direct Line Group

Prakhar Agrawal, practice director, risk and compliance, UK & Europe, EXL

Click here to watch the on-demand webinar 

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