United Kingdom (UK)
Kingfisher alleges deceit and software breaches in £25m claim against ex-Fresh owners
Kingfisher UK Holdings has accused the former owners of personal lines specialist broker Fresh Insurance of covering up that its software used the Motor Insurance Bureau’s My Licence system in a way that breached its agreement with the MIB and the Data…
Cold call claims fraudsters come up with fresh scam, insurers warned
Exclusive: Cold calling fraudsters have contrived another method of targeting policyholders to make fake claims in what insurer LV told Post it believes is a twist on previous scams.
Take part in Post's Adas survey 2020
Post, in association with National Windscreens, invites industry professionals to take part in our latest Adas survey.
Q&A: Louise O'Shea, Confused
Louise O'Shea, CEO of Confused, spoke to Post about the comparison site's recent profits, its growth ambitions and what the FCA's pricing proposals will mean for consumers.
Trade Voice: Airmic’s Julia Graham on the D&O market
As premium rates for directors' and officers' rocket, Airmic deputy CEO and technical director Julia Graham says insurers need to wake up and innovate if they wish to prevent a flight to alternative risk financing by insureds.
Bobby Gracey joins Charles Taylor as global head of fraud
Charles Taylor has appointed Bobby Gracey, the chairman of the Chartered Institute of Loss Adjusters’ anti-fraud committee, as global head of fraud.
Union GMB calls for government intervention in AA deal
Trade union GMB called on the government to protect the AA from being “asset stripped” as the motoring group accepted a take-over offer from private equity firms.
Blog: Replacement vehicle services - building a stronger customer journey
While many of us work from home, looking out of our windows it’s hard not to spot the rising number of vans and other light commercial vehicles on our roads. James Roberts, business development director for insurance at Europcar Mobility Group UK, argues…
Blog: The importance of delivering an authentic brand experience
Companies that have a purpose are more successful than those that don’t, considers Zurich UK head of marketing communication Tracy Waxman, as she mulls how brand refreshes need to be more than just words.
FCA urges Lloyd's and London market insurers to behave 'ethically' in face of Covid-19
The Financial Conduct Authority has written to Lloyd’s and London Market insurers instructing them to “behave ethically and responsibly in the way they treat their customers, their employees and their counterparties” during the pandemic.
Esure adds former Sky betting and gaming CTO to top team
Esure Group has recruited Andy Burton as chief technology officer and appointed Justin Cockerill as chief commercial officer.
Arag appoints Simon Barrett CFO as UK co-founder retires
Arag has appointed Simon Barrett as chief financial officer in preparation for the retirement of longstanding CFO Bob Moreton next year.
Go Compare parent share price jumps 18% as group agrees Future sale terms
Shares at Goco, parent company of Go Compare, were almost 18% up this morning as the company agreed terms of an acquisition offer from British publisher Future, in a deal valuing the group at £594m.
Talbot Underwriting employee succeeds in unfair dismissal bullying claim
A tribunal has found in favour of a former employee of AIG business Talbot Underwriting who sued the insurer for constructive unfair dismissal.
AA accepts take-over offer from private equity firms
Motoring group the AA has confirmed it reached an agreement on the terms of recommended cash acquisition under which Towerbrook Capital Partners and Warburg Pincus International will acquire the business.
Briefing: "Alexa, do voice assistants have a future in insurance?"
As Confused launches an Alexa Skill that allows customers to get quotes from their Amazon Echo, Post content director Jonathan Swift asks other insurers about their experience of voice assistant technology to see if it is merely a gimmick - or has a…
Houghton targets £200m GWP in five years as Synova backs Glendinning MBO
Leeds-headquartered JM Glendinning is planning to buy 15 businesses over the next five years after its private equity-backed management buyout, group CEO Nick Houghton told Post.
Insurers told soul-searching, not superficial projects, will improve industry's reputation
Insurance companies must ensure they are “purpose-led” in order to restore the sector’s reputation, Blueprint for Better Business CEO Chris Wookey told members of the Worshipful Company of Insurers last week.
Analysis: With Ageas and Aviva on board, will Caura be the first motor insurtech to successfully target mainstream ‘Joe Bloggs’?
This week Caura launched its app-based motor insurance offering, which the insurtech claims has the most extensive underwriting footprint of any UK start-up to date.
False job fraud: The crooks capitalising on Covid unemployment
Under the weight of coronavirus curtailment the UK unemployment rate has hit 4.8%. Crafty criminals are capitalising on unsuspecting job hunters to ‘phish’ personal information and commit insurance fraud.
PWC pulls Slater & Gordon into £63m Watchstone case
PWC has filed a claim against Slater & Gordon as it brought out its defence in the legal dispute with Watchstone, which is seeking £63m in damages from the accountants for alleged breaches of contract, confidence and fiduciary duty as well as conspiracy.
Hiscox’s Ross Dingwall on building relationships
It takes more than a Webex call to build the relationships the insurance industry thrives on, says Ross Dingwall, managing director – broker channel at Hiscox UK.
Orient Express: What if the Supreme Court goes against precedent in the FCA BI test case?
During the High Court hearing of the Financial Conduct Authority’s business interruption test case, the regulator argued that reversing the judgment in the historic Orient Express case would “restore sanity”. If the Supreme Court chooses to overrule the…
180 years of Post: Lloyd’s - Two decades of trauma
As Post celebrates 180 years, David Worsfold takes a look at the years of scandal, losses and court cases that hit the Lloyd’s of London market from the mid-1970s onwards and ask what today's insurers can learn from them.