United Kingdom (UK)
Erskine Murray opens rebranded North West office
Erskine Murray has rebranded Offley Insurance Services, establishing the broking firm’s first branded office in the North West.
Axa signs £30m capacity deal with SME MGA
Axa has agreed a £30m three-year capacity deal with SME managing general agent Origin UW.
Insurers may be guilty of price discrimination, finds FCA
Insurers may not have sufficient oversight of pricing practices, which could mean some customers are paying significantly higher premiums than those who have similar risk profiles, according to an official review.
BP Marsh boosts its stake in Nexus
BP Marsh's announcement of its purchase of a 1.9% stake in managing general agent Nexus.
Editor's comment: Only yourselves to blame
Over the past two-and-a-half years, I have written in this column no less than three articles urging insurers to act on the problem of dual pricing.
Blog: How to defend cavity wall insulation claims
Liability insurers are seeing a dramatic increase in claims arising from allegedly defectively installed cavity wall insulation. Tom Corrigan, partner at DAC Beachcroft, asks whether there is cause for concern.
Aviva plan for wind turbine at Perth HQ provokes outcry
Aviva is embroiled in a local planning dispute over plans to build a wind turbine, as the company moves to make their Perthshire offices carbon-neutral.
Travel sickness CMC activity 'should be regulated by the FCA'
Claims management companies who deal with travel sickness should be included in upcoming Financial Conduct Authority regulation of the sector, warn experts.
Liberty Mutual slapped with £5.2m fine for claims and complaints handling failings
Liberty Mutual has been fined £5.2m over its botched handling of mobile phone insurance claims and complaints.
Ardonagh looks to debt for Swinton acquisition
The Ardonagh Group is taking on $225m (£176m) of additional debt as it acquires Swinton.
Covéa's Stephen Walker on empathy, the digital skill you need
As insurance is embracing digital technologies, the most crucial skill it will need is empathy, explains Stephen Walker, director of claims, customer and operations at Covéa Insurance.
Blog: High-stakes cyber security
Insurers must guard their customers' data wisely to maintain their trust, writes Michael Davison, industry principal for financial services at Atos UK and Ireland.
Industry welcomes IPT freeze in the Autumn Budget
The industry has welcomed a freeze on insurance premium tax in the Autumn Budget 2018
Financial services complaints jump above four million
The number of consumer complaints reported by financial services firms has risen 10% since the second half of 2017.
Breitburd appointed Axa UK and Ireland CFO
Axa has appointed Amelie Breitburd as its chief financial officer for the UK and Ireland.
Stand up and be counted - Post launches its fourth Insurance Census
Do you want to be counted? The Insurance Census is here and it's all about you!
Besso-owner BGC acquires Ed
Global reinsurance, wholesale and specialty broker Ed has been acquired by BGC Partners.
Analysis: The dual pricing super complaint
Citizens Advice has launched a super complaint targeting dual pricing to the Competition and Markets Authority. The complaint is the consumer champion’s first in seven years and shines a spotlight on five key areas: home insurance, mobile, broadband,…
Government raises £1.35bn from IPT 'stealth tax'
The government raised £1.35bn from the Insurance Premium Tax in August, the highest amount ever.
AIG's post-Brexit restructure given green light
AIG has received judicial approval to split its European subsidiary into two new entities, as the insurer prepares for business after Brexit.
My other life: Tennis coach – Crispin Moger, Marmalade
Crispin Moger, CEO for Marmalade, is a trained Lawn Tennis Association tennis coach
Applied looks at acquisitions following Google investment
Applied Systems will consider entering Australia, New Zealand or South Africa if an acquisition opportunity presents itself.
Evolution appoints ex-Brightside CEO as NED
Former Brightside CEO, Mark Cliff has been appointed as non-executive director of Evolution Claims Management.
Google: We believe in brokers
Google’s investment in Applied is a vote of confidence for the longevity of the broker channel, the company said.