Personal
Travel insurance that fits in with 2023’s holiday plans
Analysis: Rachel Gordon examines what impact Covid plus post-pandemic holiday trends have had on travel insurance terms and conditions.
Aviva buys Barclays home insurance portfolio
With just days to go until the Financial Conduct Authority’s Consumer Duty deadline, Aviva has bought Barclays UK’s home insurance portfolio, which comprises 350,000 customers.
Axa appoints Tara Foley as CEO
Tara Foley will take over as CEO of Axa UK & Ireland on 1 September after almost three years as CEO of Axa UK Retail Insurance.
Four insurers save £650K by challenging credit hire costs
Admiral, Hastings Direct, KGM Underwriting Services and LV General Insurance have successfully challenged the prices charged by credit hire firms in recent weeks, according to law firm HF.
Flood Re aims to make Build Back Better the industry standard within a year
Flood Re CEO Andy Bord set out his ambition to make ‘building back better’ as much of an industry standard within a year as ‘new for old’ is with regards to contents insurance claims.
Reclaimed parts driving motor insurance profitability
Analysis: Fiona Nicolson examines how reclaimed parts have become a vital solution to the ongoing parts shortages affecting body shops and motor insurers.
How travel insurers are helping tourists who stay away from the crowd
Meitav Harpaz, CEO and co-founder of insurtech Pattern, explains how travel insurers are adapting their approach post-pandemic for the growing number of tourists who want to safely distance themselves from crowds.
Trade Voice: CII’s Matthew Connell on how the industry measures up on Consumer Duty outcomes
Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, says the trade body’s outcome monitoring suggests insurers and brokers are in a good place ahead of the Consumer Duty deadline.
Zurich to focus on HNW, MGAs and partnerships as it pulls out of broker PL
Zurich UK has today announced plans to refocus its personal lines home and motor business to concentrate on high-net-worth through Zurich Private Clients, alongside its MGA and partnership channels.
Hillon to succeed retiring Kenyon as Allianz Personal pricing director
Allianz Personal has appointed James Hillon as director of pricing for personal lines, replacing the retiring Hugh Kenyon.
Best Insurance Employer: Zurich
Zurich has once again been rated a five-star place to work in this year’s Insurance Post Best Insurance Employers list.
Best Insurance Employer: Axa
Axa achieved a five-star rating in this year’s Best Insurance Employer list thanks to eight out of 10 employees feel a sense of inclusion and belonging.
Best Insurance Employer: Domestic & General
Domestic & General managed to achieve a four-star rating in this year’s Insurance Post Best Insurance Employer list thanks to the company’s purpose to “save the planet one repair at a time".
Best Insurance Employer: Ageas
Ageas was praised by long-serving members of staff, earning the provider a five-star ranking in this year’s Insurance Post Best Insurance Employer list.
Swiss Re predicts motor insurance’s return to profitability
As general insurers have been absorbers – rather than multipliers – of market woes in 2023, Swiss Re is predicting premium and profitability growth for the industry over the next couple of years.
Most common home insurance claims revealed
Go Compare found accidental damage and escape of water made up more than half the most common reasons customers claim on their home policies.
D&G CEO reveals plans for the US
In its results, the group reported a 7% increase in revenue, as well as a 12% growth in Ebitda.
Former colleagues heap praise on BIA Achievement winner Amanda Blanc
This year’s British Insurance Awards achievement winner Amanda Blanc has been described as an "outstanding strategy executor," "principled," and "the best boss I ever had," by those who know her best.
Aviva, Crawford, Zurich and Amanda Blanc triumph at 2023 British Insurance Awards
Aviva was among the big winners at the British Insurance Awards 2023, on a night when its group CEO Amanda Blanc took home the Achievement Award.
Ways to tackle economics-driven insurance application fraud
Nick Jackson, partnerships director of CDL, explains how to detect quote manipulation or misrepresentation among those feeling the pinch.
Zurich CEO Bailey named ABI president
Tim Bailey, UK CEO of Zurich, has been named as the new president of the Association of British Insurers, with Clare Bousfield, chief executive for retail and savings at M&G, becoming deputy president.
Q&A: Chris Sawford, Verisk
As inflation drives upward pressure on premiums, Chris Sawford, managing director of claims at Verisk, reveals how he plans to help insurers tackle pain points in the claims lifecycle.
Urgent steps insurers must take to comply with the FCA’s Consumer Duty
With only a month to go until the Financial Conduct Authority's Consumer Duty comes into force, Laura Miller explores what steps can be taken to make sure insurers comply with the rules.
Essex car racer’s insurance claim is fast and fraudulent
An Essex mechanic has had his £30,000 insurance claim for injury thrown out of court after he failed to mention he had previously broken his spine, pelvis, neck, and ankle while banger racing.