Personal
Aviva aims to expand reach of personal lines
Owen Morris, managing director of Aviva personal lines, revealed plans to expand the provider’s reach beyond the “middle England heartland” the insurer is generally seen to target.
Allianz and Thatcham highlight ‘opportunity’ of EV battery recycling
With no repair nor recycling option available for electric vehicle batteries, Allianz and Thatcham described a “real commercial opportunity” for motor manufacturers to invest in recycling power units.
Insurance Post Podcast: How to give Amazon a run for its money
Insurers who want to give Amazon a run for its money need to know more about policyholders and personalise their proposition accordingly, experts claim in the latest Insurance Post Podcast.
Insurers likely to avoid repeat of 2022 subsidence losses
The insurance industry will likely avoid another spike in subsidence claims this year, despite earlier concerns of a repeat of the costly conditions experienced in 2022.
MIB-funded initiative cuts uninsured drivers on UK roads by 400,000
The Motor Insurers’ Bureau has committed to extending its funding for Operation Tutelage until 2027.
Brokers don’t care about insurers’ ESG work, reports suggest
Data analysis: Insurance brokers in the UK can’t name the insurers leading the way with environmental, social, and governance (ESG) work, a survey has shown.
Could the PRA soon be knocking on personal lines insurers’ doors?
Editor’s View: 2022 was tough for personal lines, but if you are an insurer who had a particularly difficult year, the Prudential Regulatory Authority could soon be knocking on your door.
CII finally unveils plan to turn around fortunes
The Chartered Insurance Institute published its new five-year strategy almost 18 months after it asked members what they wanted the professional body to deliver.
Facebook posts help Axa catch out claimant
A Norwich man who claimed a minor car accident left him unable to work was caught out because he posted photographs of himself on Facebook swinging from a zipwire.
Managing personal lines customer expectations during the cost-of-living crisis
Izabela Chmielewska presents some key takeaways from a recent on-demand webinar discussing insurance challenges around personal lines in 2023.
Insurers must evolve as customers adapt to new mobility solutions
Premiums for autonomous, connected, electric and shared vehicles could grow by more than $0.5tr by 2030, according to a Capgemini report.
Utility Warehouse launches Gibraltar-based insurer
The Utility Warehouse has launched its own stand-alone insurance company, as it seeks to make a greater push into the financial services market.
How natural catastrophes and inflation are creating a perform storm for insurance
Data analysis: Increasing natural catastrophe losses and shortfalls in industry estimates point to the need for the insurance sector to better understand the risk factors at play today, according to the latest Swiss Re Institute report.
Diary of an Insurer: Raji
Ola Jacob Raji, former broker success manager at Flood Flash Ltd, spreads the gospel on parametric and explores ways to attract more women to the industry.
Charrier-Leflaive replaces Jaillon as Wakam CEO
Wakam has promoted Catherine Charrier-Leflaive to CEO, with her predecessor Olivier Jaillon stepping up to be chairman.
Why the Consumer Duty could reduce general insurance options
Editor’s View: Insurance Post Editor Emma Ann Hughes is concerned the Consumer Duty combined with claims inflation could reduce choice for personal lines policyholders.
Digital Bar Quarterly: How can insurers optimise a multibrand strategy with greater UX differentiation?
Insurance companies replicating their quote and buy journeys across multiple brands are missing significant opportunities. Jamie Bayliss, consultant at Altus Consulting, shares his observations and outlines how they could overcome this efficiently…
CFO reveals how Aviva is combatting claims inflation
Aviva's chief financial officer Jane Poole has revealed how the insurer’s operations are preventing it from falling foul of claims inflation like rival Direct Line Group.
60 Seconds With... Andrew Jackson, Charles Taylor Adjusting
Andrew Jackson, director of technical & special risks at Charles Taylor Adjusting, shares his tips for a fulfilling life - knowing when to step down from leadership, how to use mistakes to your advantage, and how to relax at the end of the day.
RSA’s personal motor withdrawal was More Than inevitable
Content Director's View: Jonathan Swift reflects on RSA's withdrawal from personal motor and concludes it had been coming for a few years now.
Court ruling reduces risk of unexpectedly high credit hire bills
A landmark High Court ruling means credit hire organisations will now need to properly address the issue of impecuniosity at the pre-litigation stage with insurers.
British Insurance Awards 2023 shortlist revealed
The shortlist of the 29th British Insurance Awards, which will take place at the Royal Albert Hall on 5 July, is announced today.
How artificial intelligence affects the art insurance industry
With artificial intelligence increasingly being used to verify the authenticity of works of art, Sam Barrett examines what owners and insurers should do when analysis and expert opinion differ on who painted a picture.
Calls for e-scooter rules in UK to avoid a repeat of Parisian ban
After Parisians voted to ban rental e-scooters in their city, lawyers have called for lessons to be learned from fatal crashes in France and for comprehensive UK legislation to avoid a similar outcome here.