Personal
Oliver Wyman to rapidly build 'double-digit headcount' UK actuarial practice
Oliver Wyman expects to “quickly recruit a team with a "double-digit headcount” to its UK actuarial practice, the Marsh McLennan management consultancy has told Insurance Post.
Caravan thefts lead to 34% increase in premiums
An increase in caravan thefts has led to the average insurance premium for a caravan increasing by 34% since 2021, according to Go Compare.
View from the top: Markerstudy's Fox on creating customer-centric insurers
Amanda Fox, chief customer officer at Markerstudy, outlines the key considerations for insurance businesses pursuing a truly customer-centric approach.
Aviva chiefs reveal how the provider achieved 13% GWP growth
Aviva bosses have revealed the part rate and new product lines played in pushing general insurance premiums up 13% in the first half of 2023.
Admiral CEO claims the cycle is turning for motor
Admiral Group CEO Milena Mondini de Focatiis is expecting business to pick up in the latter half of this year after reporting a £298m UK motor business profit in the first half of 2023.
Embedded insurance: Blind to the risks?
Analysis: David Worsfold examines whether wrapping up insurance with other products risks obscurity, especially if there is a poor understanding of consumer behaviour in a digital environment.
Motor insurance premiums hit record high
The average price of motor insurance has been pushed higher by the rising cost of vehicle repairs, according to ABI analysis.
Allianz CEO anticipates 'strong rate' environment for rest of 2023
Colm Holmes, CEO of Allianz Holdings, has warned the insurance giant will need to continue to rate “to cover the impact of inflation” in the latter half of this year.
BIA 2023: Winners Q&A with Personal Lines Broker of the Year Co-op Insurance
Following its recent win as Personal Lines Broker of the Year at the 2023 British Insurance Awards, Co-op Insurance managing director Charles Offord reveals his thoughts on what made it stand out.
Ensuring chronic pain doesn’t debilitate insurers
Adrian Marston, legal director in Clyde & Co’s Birmingham office, says chronic pain claims remain challenging for insurers.
Why motor insurers undervalue replacing damaged vehicles
With the FCA ordering Direct Line to review motor loss claims, Jeff Winn, founder of Winn Group, explains why some insurers are underestimating the cost of replacing damaged vehicles.
Loose lips can sink general insurance ships
Editor’s View: Emma Ann Hughes considers what the fallout from the clash between NatWest and Nigel Farage could mean for the general insurance industry.
View from the top: GRP’s Duncan Carter on cooling down a political hot potato
Duncan Carter, CEO of retail at Global Risk Partners, warns that a ban on paying commission to property-managing agents could backfire for leaseholders.
Ghost broker sentenced for £302K insurance policy scam
A ghost broker who charged more than 900 unsuspecting motorists £300 each for fraudulent motor insurance policies has been sentenced.
UK tourists to be offered extreme heat insurance
After tourists across Europe suffered delayed, diverted or cancelled flights as temperatures hit highs of 47C, US-based insurance start-up Sensible Weather has announced plans to offer UK travellers ‘extreme heat’ insurance.
Aviva and Flood Re call for planning rules to be overhauled
Aviva and Flood Re have called on Rachel Maclean MP, minister for housing and planning, to ensure planning rules are updated to align with the UK’s legally binding Net Zero targets.
Could a motor insurance crisis become a political storm?
Content director's view: As Zurich pulls out of the personal lines broker market, and with motor far from being flavour of the month for investors and capacity providers, Jonathan Swift asks could a combination of withdrawals and lack of new competition…
Claims management companies face personal injury exile
Financial Conduct Authority figures reveal the number of claims management companies that cover personal injury has dramatically dropped to just 30.
View from the Top: Aviva’s Adam Winslow on insurers’ critical role supporting Net Zero transition
Adam Winslow, CEO of UK & Ireland general insurance at Aviva, says out of sight downsides mustn’t be put out of mind as insurers support Net Zero transition.
Which? warns insurers are falling short of Consumer Duty standards
As the deadline for the Consumer Duty edges closer, a Which? survey has highlighted shortcomings in how insurers explain rejected claims.
Travel insurance that fits in with 2023’s holiday plans
Analysis: Rachel Gordon examines what impact Covid plus post-pandemic holiday trends have had on travel insurance terms and conditions.
Aviva buys Barclays home insurance portfolio
With just days to go until the Financial Conduct Authority’s Consumer Duty deadline, Aviva has bought Barclays UK’s home insurance portfolio, which comprises 350,000 customers.
Axa appoints Tara Foley as CEO
Tara Foley will take over as CEO of Axa UK & Ireland on 1 September after almost three years as CEO of Axa UK Retail Insurance.
Four insurers save £650K by challenging credit hire costs
Admiral, Hastings Direct, KGM Underwriting Services and LV General Insurance have successfully challenged the prices charged by credit hire firms in recent weeks, according to law firm HF.