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Motor and building insurance complaints hit five-year high

bill complaint - woman rings someone with a letter in her hand, she's not happy
Photo: sturti

Quarterly data from the Financial Ombudsman Service shows that complaints relating to motor and buildings insurance have reached their highest level in five years

Complaint levels

From April to June of this year, the Financial Ombudsman received 3869 complaints about car/motorcycle insurance alongside 1776 buildings insurance cases.

To compare, in the first

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