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Cifas sees false insurance claims increase by a fifth
Opportunistic drivers submitting false ‘no claims’ documents are raising concerns for insurers, with filings to the National Fraud Database increasing in 2023, according to Cifas.
Consumers want Amazon and Tesla embedded insurance products
Four out of 10 consumers would be comfortable with the idea of buying insurance from companies such as Ikea, Amazon, or Tesla when making purchases from those brands, according to Guidewire’s Insurance Consumer Survey 2024.
Who is liable if AI in healthcare fails and causes harm?
Law firm DAC Beachcroft’s Simon Perkins and Stuart Wallace reveal what could happen if a claim is made against a healthcare provider that relies on artificial intelligence to spot diseases.
AllClear to grow international presence following sale
Chris Rolland, group CEO of AllClear and InsureandGo, has revealed the travel broker’s plans to expand the international business following the sale of owner InsurEvo.
Labour outlines plan to make car insurance prices plummet
Labour has pledged to hand cash to councils to repair up to a million potholes a year in England and announced it will make the regulator crack down on the causes of soaring motor insurance prices.
How insurers can up their claims game
Insurers love to talk about claims exaggeration, but David Worsfold asks: are they guilty of some exaggeration of their own?
Paddy Power pulls mention of Aviva from ‘fantasy’ Euro 2024 story
Paddy Power has amended a "news" story that claimed footballer Luke Shaw was cut from the Euro 2024 squad after being refused travel insurance by Aviva.
Mounting dissatisfaction with home insurance as premiums increase
Data analysis: NFU Mutual, Bank of Scotland, Nationwide, Saga, and Co-operative Insurance have the most satisfied home insurance customers, according to research by Fairer Finance.
Diary of an Insurer: Clear Group’s Neil Grimes
Neil Grimes, claims director of Clear Group, gets out on the track to experience a demonstration of autonomous driving and catches up with the claims team of a recent acquisition.
Vehicle damage claims drop following Welsh speed limit law
Wales has seen a 20% drop in vehicle damage claims since the implementation of a nationwide 20mph speed limit, according to Esure.
Direct Line’s ex-CEO James speaks out about facing flack
Direct Line’s former CEO Penny James has challenged the ‘flack’ the press directs at female industry leaders.
What does Winslow’s hiring splurge say about DLG’s future?
Content Director’s View: Jonathan Swift takes stock of Direct Line Group CEO Adam Winslow’s new look executive team and asks whether it has the attributes to succeed.
Allianz launches three-tier home insurance product
Allianz has launched a three-tier home insurance product in order to “provide more choice” for customers.
Home insurance premiums continue climb as motor dips
Pearson Ham’s latest Premium Price Index has revealed that home insurance prices continued to increase in May, while motor decreased slightly.
Labour repeats call for premium investigations
Shadow transport secretary Louise Haigh has promised to call on the Financial Conduct Authority and Competition and Markets Authority to investigate the cost of motor insurance.
Admiral offers refunds after overcharging ‘small percentage’ of customers
A percentage of Admiral customers have been issued a refund after the insurer identified an error affecting the premium quoted at renewal.
How Covid changed travel insurance laid bare
Anna-Marie Duthie, insight consultant for general insurance at Defaqto, examines how the Covid-19 pandemic and price comparison websites have transformed travel insurance and explains why some providers are feeling the pressure of the Consumer Duty rules.
Understanding flood resilience – one garden and brick at a time
Editor’s View: Emma Ann Hughes considers ways the insurance industry can help make the world more resilient to climate change by being more innovative in how it inspires adapting homes and gardens.
Insurance experts propose using IPT to combat premium discrimination
Insurance industry professionals have proposed that the government use insurance premium tax to address the “poverty premium” and “ethnicity penalty” in motor insurance.
Direct Line to shutter motor ownership app after nine months
Direct Line-owned motor ownership platform Caha!, which launched last year, will shut down next month, the insurer has announced.
Tribunal slams ‘connected’ leasehold insurance arrangement
A tribunal has ruled that leaseholders in a block of flats were overcharged by 145% after it had “not been presented with one item of documentary evidence to suggest that the insurance premiums for the building are competitive”.
Q&A: Marc Lewis, Ecclesiastical
Marc Lewis, underwriting director for the UK for Ecclesiastical, reveals how the insurer is embracing artificial intelligence plus its plans to grow the casualty business.
Motor to return to profitability in 2024
Data Analysis: The latest Oxbow Partners motor insurance report proves to be encouraging reading for those operating within the space.
What is going on with electric vehicle insurance?
Post Podcast: What pushed up the price of electric vehicle insurance plus the steps providers are taking to ensure premiums are affordable is the topic of the latest Insurance Post Podcast.