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This week: More questions than answers
This week started out with more questions than answers as Prime Minister Boris Johnson announced his plans to 'actively encourage' those who hadn't been able to go to work through the lockdown back into the workplace albeit with some heavy caveats.
Allianz confirms John Berry as CRO
John Berry has been appointed chief risk officer for Allianz Holdings and Allianz Insurance having held the role on an interim position since the start of the year.
Acturis reports 10% dip in platform use during pandemic as it picks up Partners& business
Activity across Acturis’ software platform has reduced by 10% during the coronavirus pandemic, Acturis co-CEO Theo Duchen told Post as he detailed the company's Partners& technology supplier win.
Expertise in Audio 3: From business operation to customer relationship – changes expected in the next three years?
Martin Milliner, claims director at LV, and Stephanie Ogden, director of distribution at HDI Global, join Insurance Post's content director Jonathan Swift to discuss what the future of working in insurance and dealing with customer looks like.
Regulator to require payment deferrals for insurance customers from Monday
The Financial Conduct authority has confirmed temporary measures aimed at helping insurance customers who find themselves in financial difficulty due to the coronavirus pandemic, including requiring payment deferrals.
Government urged to consider safety ahead of e-scooter trials
The UK government has been urged to “err on the side of caution” when dictating the rules of e-scooter trials next month.
Insurance Covid-Cast episode 12: Newsmaker special with Partners& CEO Phil Barton and chair Stuart Reid
In the latest Insurance Post and Insurance Age video cast brought to you while our journalists are working from home, we present the latest in a series of newsmaker specials focusing on the people behind the lockdown headlines.
Automatic motor premium refunds little more than a ‘marketing initiative’: Ageas CEO Bart De Smet
Providing premium refunds of £20 to £25 to all motor policyholders in the wake of Covid-19 behaviour changes amounts to little more than a “marketing initiative”, Ageas CEO Bart De Smet has said.
Ageas UK pushed into loss as weather bites in Q1
Ageas’ UK operations suffered a £23.5m hit from storms Dennis and Ciara, which drove it into a loss after tax of £2.7m for the first quarter of 2020.
Biba CEO Steve White on staying afloat
In an exclusive blog for Post on the day he was supposed to be giving his keynote speech at the 2020 British Insurance Brokers' Association conference, Biba CEO Steve White shares his thoughts on keeping lines of communication open during the coronavirus…
Insurance Covid-Cast episode 11: Loss adjusting during lockdown - and what the sector might look like post-pandemic
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are working from home, we brought together a group of senior loss adjusters and experts to discuss how their employers have adapted…
Post Claims Club Live Webinar: Handling claims in a digital age - how insurtechs are changing customer expectations at the moment of truth
In this live webinar session from 11:00am we will hear from - and have a chance to question - a number of people who manage claims on behalf of the new breed of insurtech start-ups; businesses looking to reinvent the customer journey from cradle-to-grave…
Post Claims Club Live: Digital claims management in the age of Coronavirus
Continuing the Post Claims Club Live digital event today we have a video focusing on the future of claims management, the adoption of new technology and ask what customers will demand from the claims process in the future
Post Claims Club Live: Covid-19 and the Future of Claims
Kicking off the Post Claims Club Live digital event today we have a podcast recording featuring experts and industry professionals analysing the impact of Covid-19 on claims operations.
Consolidation and Covid-19 blamed for insurtech investment 'slowdown'
Consolidation and the global coronavirus pandemic have driven a slowdown in insurtech investment in the first quarter of the year, experts have cautioned, with the worst of the Covid-19 impact on funding yet to come.
Allianz CFO outlines potential €1bn plus Covid-19 hit
Allianz could see a €1bn (£882m) or more hit from the coronavirus pandemic across property and casualty, Allianz group chief financial officer Giulio Terzariol has cautioned.
Airmic warns insurers of long-term damage to trust from Covid-19 crisis
John Ludlow, CEO of Airmic, has warned that the insurance industry is at a “critical juncture” due to the coranvirus crisis with member surveys suggesting the hardening market is already forcing businesses to look at alternative risk transfer options.
Allianz and LV's £68m weather hit edges first quarter COR above 101%
Allianz Holdings, comprising of LV General Insurance and Allianz Insurance, saw £68m in claims relating to storms and flooding in the first quarter of 2020 as Allianz unveiled a global property and casualty €400m (£351m) Covid-19 hit.
Insurance Covid-Cast episode 10: Newsmaker special with Bought By Many CEO Steven Mendel
In the latest Insurance Post and Insurance Age video cast brought to you while our journalists are working from home, we present the first in a series of newsmaker specials focusing on the people behind the lockdown headlines.
Hackers Maze release four files of alleged Chubb data
Ransomware group Maze has published four sets of data labelled as “proof” of its hack of insurance giant Chubb.
Blog: How has lockdown affected policyholders requiring alternative accommodation?
Imagine being ‘locked down’ away from your own home; without all your personal belongings and in your ‘safe place’ – your home. Alisa Gold, marketing and business development co-ordinator at ICAB, explains that's the reality for thousands of…
This Month: Putting the insurance industry under the microscope
This month we put the insurance industry under the microscope - looking into how much progress the Lloyd's market has made to bolster diversity and inclusion in the sector, the efforts taken to pay out business interruption claims and the industry's…
Lawyers warn against rushing a dual discount rate consultation
As investment returns drop due to coronavirus claimant and insurance lawyers have urged parties not to take a short-term view on the discount rate and a possible early review of a dual discount rate saying its a time for "stability and not disruption”.
RSA reports £25m hit after receiving 25,000 Covid-19 related claims
Insurer RSA has revealed it has received approximately 25,000 Covid-19 related claims, which will cost it an estimated £25m net of reinsurance.