Zurich Insurance
Q&A: Claims Apprentice 2019 winner Verity Ross
Verity Ross, motor claims handler for Zurich has been crowned winner of the Claims Apprentice 2019. Hiriyti Bairu caught up with her to discuss how she met the challenge, what the experience has taught her now and moving forward in her career.
Spotlight: Data - Ordering data in
Insurers continue to hang their success on the quality and use of data, with businesses continually reviewing how to gain a commercial advantage. Edward Murray looks at the benefits of using external data providers and why some peril risks have proven…
Claims Apprentice 2019: Episode 6 - The interviews
Team Discovery and Team Fortitudo are no more.
Claims Apprentice 2019: Episode 5 - Tech and Innovation
With Discovery taking a two-one advantage following the Talent Recruitment challenge, the apprentices now move onto their fourth and final task in their respective teams.
This Month: Figures, finalists and fools
Our cover interview for April features Amanda Blanc’s move from Axa to Zurich which was perhaps the most talked about people move of 2018. The Association of British Insurers' chair spoke to Jen Frost about her plans for the business in the coming year.
Claims Apprentice 2019: Episode 4 - Talent Recruitment
With Team Discovery levelling the scores after the diversity and inclusion challenge last week, the apprentices now move onto their third task.
Penny Black's Social World: April 2019
A battle of wits and words, breaking world records and investing in future generations
Interview: Amanda Blanc, Zurich
Amanda Blanc’s move from Axa to Zurich was perhaps the most talked about people move of 2018. The Association of British Insurers chair spoke to Jen Frost about her plans for the business in the coming year
More than a third of consumers feel no loyalty to their insurance provider
A third of UK consumers feel no loyalty to their insurance provider, according to a report.
Claims Apprentice 2019: Episode 3 - Diversity & Inclusion
With Team Fortitudo emerging successful after the Debate challenge last week, the apprentices now move onto their second task.
Roundtable: Escape of water - managing the rising indemnity spend
Escape of water claims continue to exercise property claims managers. According to the most recent estimates from Association of British Insurers, domestic escape of water claims cost insurers £483m. With this in mind, Post, in conjunction with Acumen,…
Blog: Aon and Willis Towers Watson – could the off deal be on again soon?
Post content editor Jonathan Swift looks at past aborted insurance bids and talks to consider whether a deal between Aon and Willis Towers Watson is dead, or merely on ice for now
Zurich ‘temporarily’ pulls out of direct home insurance
Zurich UK has announced it has ‘temporarily withdrawn’ from the direct home insurance market, as it explores other options.
Research: Growing the mid-market
Mid-market is a growth area for many, so Post's second research project of the year aims to ask brokers how well insurers are doing in this sector and what more they can do.
Claims Apprentice 2019: Episode 2 - The Debate
Now that the six contestants have been split into teams and decided on their names, it is time for the apprentices to tackle their first challenge.
This week: The end of the hard sell
When the regulator fined Carphone Warehouse £29m this week, the real target was the use of high pressure sales techniques in insurance.
Claims Apprentice 2019: Episode 1 - Meet the teams
After 30 interviews involving rising insurance stars from up and down the country, the field has been whittled down to six candidates, all competing for the prize of becoming the 2019 Claims Apprentice.
Amanda Blanc reveals Brexit fears over upcoming Solvency II review
Amanda Blanc said insurers should not accept a Brexit outcome that prevents the UK industry from having influence over a critical European Union Solvency II review.
This month: Seeking the right fit
I’m a fan of making sure stuff is the right fit - I make a point of trying on new outfits in my own home with accessories and shoes to make sure it all works for me. I also test drove my new car a few times to check it was what I wanted. Aon, however,…
Blog: International Women's day - Less talk, more action
On International Women's Day Amanda Blanc, CEO of EMEA for Zurich Insurance, says businesses must take diversity seriously.
Interview: Janet Connor, The AA
A lot has changed at the AA in the five years since Janet Connor, now director of insurance, joined the organisation. She explains to Jonathan Swift how an investment in data and technology – alongside the relaunch of its insurance company and board…
Meet the Claims Apprentices 2019
Meet the contestants in Post’s first ever Claims Apprentice, a new video series arriving this month
Blog: What could CEO Penny James bring to Direct Line?
Jonathan Swift reflects on whether Direct Line's new "understated" and "inquisitive" CEO Penny James might be the right person at the right time, given the on-going pricing review.
This week in Post: Storm, Brexit and diversity
This week, the sunshine we were blessed with last week was replaced by a more winter-appropriate grey sky and rain.