Zurich Insurance
Zurich ‘temporarily’ pulls out of direct home insurance
Zurich UK has announced it has ‘temporarily withdrawn’ from the direct home insurance market, as it explores other options.
Research: Growing the mid-market
Mid-market is a growth area for many, so Post's second research project of the year aims to ask brokers how well insurers are doing in this sector and what more they can do.
Claims Apprentice 2019: Episode 2 - The Debate
Now that the six contestants have been split into teams and decided on their names, it is time for the apprentices to tackle their first challenge.
This week: The end of the hard sell
When the regulator fined Carphone Warehouse £29m this week, the real target was the use of high pressure sales techniques in insurance.
Claims Apprentice 2019: Episode 1 - Meet the teams
After 30 interviews involving rising insurance stars from up and down the country, the field has been whittled down to six candidates, all competing for the prize of becoming the 2019 Claims Apprentice.
Amanda Blanc reveals Brexit fears over upcoming Solvency II review
Amanda Blanc said insurers should not accept a Brexit outcome that prevents the UK industry from having influence over a critical European Union Solvency II review.
This month: Seeking the right fit
I’m a fan of making sure stuff is the right fit - I make a point of trying on new outfits in my own home with accessories and shoes to make sure it all works for me. I also test drove my new car a few times to check it was what I wanted. Aon, however,…
Blog: International Women's day - Less talk, more action
On International Women's Day Amanda Blanc, CEO of EMEA for Zurich Insurance, says businesses must take diversity seriously.
Interview: Janet Connor, The AA
A lot has changed at the AA in the five years since Janet Connor, now director of insurance, joined the organisation. She explains to Jonathan Swift how an investment in data and technology – alongside the relaunch of its insurance company and board…
Meet the Claims Apprentices 2019
Meet the contestants in Post’s first ever Claims Apprentice, a new video series arriving this month
Blog: What could CEO Penny James bring to Direct Line?
Jonathan Swift reflects on whether Direct Line's new "understated" and "inquisitive" CEO Penny James might be the right person at the right time, given the on-going pricing review.
This week in Post: Storm, Brexit and diversity
This week, the sunshine we were blessed with last week was replaced by a more winter-appropriate grey sky and rain.
Amanda Blanc issues caution on insurer big data use
Zurich EMEA CEO, Amanda Blanc cautioned insurers on how they use big data in her keynote speech at the Association of British Insurers annual conference.
Industry shifts toward executive gender balance
The number of women on the executive teams of insurance companies has increased by a fifth, a study by the Association of British Insurers has found.
British Insurance Awards at 25: The judges reflect on the changing market
With the deadline for entering the British Insurance Awards getting ever closer, what better time to introduce the judges who will be casting an eye over these years submissions? Post canvasses them for their favourite memories of previous BIAs and their…
This week in Post: Couples and coupes
With Valentine’s Day yesterday, the Post team started the week by bracing ourselves for an inevitable slew of romance-related press releases. We weren’t disappointed.
Zurich's Hayley Robinson on relationship building in the age of digitalisation
As we all live and work in an increasingly digital world, technology seems to be able to provide solutions for many challenges insurers face. And that is why, more than ever before, insurers need to work on those human relationships with customers,…
Zurich UKGI profit rises despite 'tough' market
Zurich’s UK general insurance arm has seen profits rocket and a marked improvement in its combined operating ratio in its 2018 financial year, following a loss making 2017.
Blog: Is Egan replacing Lewis at RSA a sign insurance lacks recruitment pull?
Jonathan Swift asks whether RSA promoting Scott Egan is a sign of the insurance industry's lack of appeal to external candidates; a sign of lack of big name insurance draws in the market; an indication of its risk aversion; or a combination of any of the…
Insurance Census 2019
Post revisited its popular Census research to find out how closely the sector reflects the society it serves. With so much focus on diversity, gender equality and inclusion, two new areas have been included in the census: sexual harassment and mental…
Claims Apprentice 2019: meet the six final candidates
After short-listing 30 talented candidates for interview, we can finally reveal the six successful claims professionals that have been selected for the first series of Claims Apprentice.
Analysis: Insurers under the spotlight over institutional child abuse claims
Insurers have been forced to defend how they handled non-recent child abuse claims, in the latest stage of a high profile inquiry
UK inks insurance free trade deal with Switzerland
Insurance sectors in the UK and Switzerland will continue trading freely with one another after Brexit, following a trade agreement signed at the World Economic Forum in Davos yesterday.
Ethnicity pay gap reporting to pose 'challenges' for insurers if made mandatory
Exclusive: Insurers have welcomed the Association of British Insurers’ backing of ethnicity pay gap reporting, but data collection may pose a challenge for firms if the government mandates it.