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Markel International

Diversity: How to implement a more eclectic workforce

Historically, the insurance industry has lacked diversity. When you imagine a typical insurance firm, you may picture a male, pale and stale boardroom. Increasingly, though, the industry has been implementing a range of initiatives to draw in a more…

The Claims Process: Together again

Hammering down loss adjusters on fees proved a false economy for insurers as falling service standards merely wreaked more havoc on the industry’s reputation. But sense has prevailed and the two sectors are showing signs of a welcome reconciliation

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