Financial Conduct Authority (FCA)

Post Broking Supplement: The big issues for brokers

With the British Insurance Brokers' Association conference looming, brokers are warming up for the networking event of the year and their best opportunity to thrash out market issues. Post caught up with some of the biggest hitting national players to…

Handling customer complaints

In an online exclusive, CMS Cameron McKenna partner Alison McHaffie outlines best practice for insurance firms dealing with complaints from customers.

Editor's comment: Sants move raises FSA transition concerns

Having been convinced by the Conservative-Liberal coalition to withdraw his resignation and extend his stay once before, the Financial Services Authority chief executive officer Hector Sants' decision to step down in the summer was something of a…

Lawyers respond to Sants' exit from the FSA

Mathew Rutter, regulatory partner at DAC Beachcroft, said that Hector Sants' departure from the Financial Services Authority at the end of June could not come "at a worse time" for regulated firms.

Sants set to quit FSA in June

The chief executive of the Financial Services Authority, Hector Sants, has announced his intention to leave the organisation at the end of June.

Ethics: Entering the moral maze

The insurance industry has a poor public perception, many believing that firms put short-term profit above long-term customer satisfaction.

Law firm unsurprised by FSA Cole depature

Pinsent Masons is "not surprised" by Financial Services Authority boss Margaret Cole's departure because Martin Wheatley was appointed to chief executive of consumer protection and markets authority last year.

FSA boss Margaret Cole quits

Financial Services Authority managing director and board member Margaret Cole will leave the organisation later this year after seven years to seek "a fresh challenge".

Merged trade bodies to fight for

A campaign to secure a more cost-effective regulatory environment for thousands of brokers will form the basis of the “historic” merger between the British Insurance Brokers’ Association and the Institute of Insurance Brokers.

Industry associations back Government regulation reform

Insurance and broker associations have welcomed the Government’s proposed regulatory reforms in their consultation responses. However, they have also expressed concern its plans could be too “ambitious” and potentially cause delays.

Biba and IIB call for FCA changes

The two broker bodies, Biba and the IIB, have jointly called for regulatory barriers to be lowered and for the current inappropriate style and intensity of regulation to be reformed.

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