Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Aviva returns to telematics for motorists
Exclusive: Aviva has returned to offering telematics for younger motorists after previously pulling back from the technology due to a lack of market demand.
Insurance's tax contribution; QBE launches W&I product; Theme for Biba 2023 revealed
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Podcast: ESG, its impact, and the challenges
In this podcast, Insurance Post and Crif Decision Solutions examine the extent and influence of environmental, social and governance principles on insurers and their supply chains.
Court to hear ‘at the premises’ Covid BI arguments from Pizza Express, Excel London and ten insurers in April
Insurers and policyholders are set to exchange arguments on contentious ‘at the premises’ business interruption clauses during a series of expedited hearings in April.
Roundtable: How can data enrich the property claims journey from FNOL to payments?
A recent roundtable sponsored by LexisNexis Risk Solutions saw an expert panel discuss how data enrichment can be used from a post-loss perspective and what this change could mean for the future of property claims. Eleanore Robinson reports.
RSA quickens the pace of race to net-zero
RSA has launched a low-carbon underwriting policy and committed to achieving an underwriting portfolio for energy production that is over 75% low carbon by 2030.
Digital Bar Quarterly: Revealed, the insurer brands driving standards in usability
This month benchmarking service Digital Bar launched usability assessments for UK direct insurer brands alongside its latest digital capability rankings. Simon Fenn, co-founder of its partner Pancentric, gives a high-level view of usability standards…
Aviva's Blanc calls UK's diversity progress a ‘disgrace’
Amanda Blanc, group CEO of Aviva, expressed concerns that if the industry's efforts to improve diversity and inclusion go any slower “we will start to go backwards”.
Insurers scramble to secure Musk's Twitter 'validation'
Leading UK insurers are paying the contentious monthly premium for 'blue check' verification after Elon Musk's Twitter takeover - a privilege that was previously free of charge.
Webinar: Watch Aviva, First Central, Markel and Salesforce discuss the CX lessons every insurer should know
In a fast-changing market, insurers cannot afford to stand still. Covid accelerated the move to digital channels. Now cost of living pressures are adding to consumer demand for ever more competitive deals, outstanding service and a seamless customer…
Intelligence: Keeping over-50s in the workplace
Alongside the ‘great resignation’, there are also concerns over a ‘brain drain’, with so many people over the age of 50 leaving full-time employment. Sam Barrett looks at what the insurance sector is doing to keep these people on – and attract some back…
ESG Analysis: Insurers' plan of action to divest from coal, oil and gas
As 'ESG Season' approaches in anticipation of Cop27 in Sharm El-Sheikh, Post investigates how insurers are adapting their investment portfolios in line with climate targets.
Allianz poaches mid-market boss from Aviva in further commercial reshuffle
Allianz Commercial has appointed Aviva’s David Carey into the newly created position of managing director of mid-market.
Webinar: Looking to a sustainable ‘new normal’ – what does the future of motor claims look like?
With the lifting of Covid-19 restrictions, and as the UK races into recession with high inflation, the insurance sector is now starting to assess what the ‘new normal’ looks like in terms of motor claim numbers, value and supply chain adjustments to meet…
Hemming to leave Aviva and be replaced with Dave Martin
Aviva's Gareth Hemming is to "pursue new opportunities outside of Aviva" at the end of the year.
Data Analysis: Insurer CEO remuneration in context
Post surveys compensation packages for CEOs in insurance, examining how they have changed over the past four years, and how they compare to average incomes.
Top 100 UK Insurers 2022
To date, the UK non-life market has been able to withstand the impact of operating challenges and with capital adequacy robust, William Keen-Tomlinson explains why the market has something of a buffer to absorb future uncertainty
Malcolm Hyde, Aviva, DACB, HF, NFU Mutual, Sedgwick and Zurich big winners at the Claims and Fraud Awards
Law firm HF took home three awards at the Claims and Fraud Awards last night, at an event that saw former Chartered Institute of Loss Adjusters executive director Malcolm Hyde, pictured, pick up the Achievement Award.
Briefing: Going Blanc again - Lemonade and Trov, a tale of two US insurtech pacesetters and their different paths to the UK
With Lemonade entering the UK market this week in partnership with Aviva, Jonathan Swift reflects on the similarities between its push and that of Trov in 2016. Not least the role of Amanda Blanc.
Lemonade launches in UK in partnership with Aviva
Insurtech Lemonade is continuing its European expansion by launching in the UK in partnership with Aviva.
Dive In Festival: ‘Find the high-potential women early on and do everything to keep them’ says Aviva’s Blanc
Aviva’s Amanda Blanc says women are dropping out of organisations “far too early” because they are not seeing role models in more senior positions.
Acrisure acquires CRK; Sian Fisher's next move; Premium Credit hire personal lines and e-trade director
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Data Analysis: Insurer emissions tracker
As the world looks forward to Cop27, Post examines insurers' carbon reduction records to find out whether commitments match reality.