Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Intelligence: Inclusivity in insurance - enabling customers with disabilities
In the UK 14.6 million people are classed as disabled and more than seven million people of working age have a disability. David Worsfold investigates how the insurance sector is catering for this vulnerable community – and managing this mainstream…
Insurance industry remembers Her Majesty The Queen
The insurance industry has been remembering Her Majesty Queen Elizabeth II after she sadly passed away at Balmoral.
Insurers agree FCA price walking ban benefits customers, but ‘doesn’t mean renewals will always go down’
Insurers have disputed Which? survey results saying the majority of their car and home insurance customers are seeing their prices go down which demonstrates that the ‘new rules are working’.
Top 30 European Insurers 2022 - Aviva
Aviva's reported financial performance for the European financial year 2021.
The top 30 European Insurers 2022: A return to growth
Europe’s 30 largest non-life insurers returned to growth in 2021 and – although high inflation, supply chain disruptions and surging energy prices should translate into premium growth – Mathilde Jakobsen of AM Best explains that profitability is expected…
Insurance fraud expected to rise this year, reversing 2021 trends
Insurers and counter-fraud specialists expect the level of insurance fraud to increase this year, with the cost-of-living crisis driving more people to make dishonest claims.
Spotlight on ESG: Aligning ESG values - delivering the promises
Turning the fine words of carefully crafted corporate environmental, social and governance strategies into a meaningful reality is one of the top priorities for general insurers. However, as David Worsfold discovers, it remains a complex challenge
All insurers should offer capacity for cladding-affected risks, says Aviva’s Adam Winslow
Adam Winslow, UK & Ireland general insurance CEO at Aviva, says providing additional market capacity to help leaseholders living in buildings with combustible cladding would be something the industry could feel proud of.
Analysis: Tough times ahead in the inflationary storm
With the UK inflation rate hitting a 40-year high of 10.1% and claims costs rising, Post investigates what is steering this inflation, and what the industry is doing to mitigate the pressures that come with it.
Allianz snaps up chief compliance officer from Aviva
Allianz Holdings has appointed Alison Rayner to the newly created position of chief compliance and corporate affairs officer.
Digital Bar Quarterly: The future for embedded insurance – an opportunity to enrich the customer experience
As the Financial Conduct Authority pricing reforms start to bite, insurers need to rethink their customer retention and acquisition strategies. Dan Martin, Altus consultant, outlines how embedded insurance offers them a chance to form deeper…
Covid BI claim lodged by Premier League football clubs rests on 'mistaken approach', say insurers
Insurers have accused eight Premier League football clubs of taking a “mistaken approach” in a legal claim regarding losses suffered by the clubs during the Covid-19 pandemic.
Aviva to restructure commercial lines leadership as two MDs depart
Aviva is set to restructure its UK commercial lines leadership following the decision of managing director Nick Major to pursue opportunities elsewhere.
Intelligence: Grenfell - five years on
Five years have passed since 72 victims lost their lives after after a fire ripped through a building featuring unsafe cladding. Rachel Gordon investigates what insurers have learnt from this, how building standards have moved on and if the prospects of…
Intelligence: Protecting customer-facing staff
With rising energy bills, inflation and the cost-of-living crisis all hitting consumers in the pocket tensions are running high and customers service departments are facing more hostility. Sam Barrett investigates what insurers are doing to protect their…
Insurers prepare for increase in claims related to subsidence as hot weather continues
With the extreme weather yet again bringing temperatures above 30 degrees celsius to the UK, insurers could face subsidence losses of £5 to £10m.
Aviva posts reduction in GI operating profit as personal lines face challenging conditions
Aviva has seen a dip in operating profit from general insurance to £375m in the first half of the year, down from £420m in the same period last year.
Penny Black's Social World: August 2022
Training for trains, charity partners and Paralympic provisions
Updated: Data Analysis - Insurer results directory H1 2022
Post tracks insurers' H1 2022 results including gross written premium and combined operating ratio.
Amanda Blanc to join board of BP
BP has appointed Aviva group CEO Amanda Blanc as a non-executive director.
Analysis: What’s holding back the SME market from taking up cyber insurance?
Cyber insurance has quickly moved on from just being a nice-to-have to an essential product for many of the UK’s small and mid-sized enterprises.
Senior management female representation figures ‘don’t move quickly enough’, says Aviva’s Amanda Blanc
Aviva CEO Amanda Blanc has said diversity and inclusion is not treated “as seriously as other businesses issues” and called for more to be done to rebuild the "pipeline" of women progressing to more senior roles.
Intelligence: Fears rise over flood affordability for all UK homes
The Bank of England has warned in its latest Stress Test that if no additional action is taken on climate change, then insurance could become unaffordable to some UK homes when Flood Re ends in 2039. Edmund Tirbutt investigates
Data Analysis: Broker recruitment ads leave applicants cold
Post examined recent advertisements for positions in the broking sector to find out why brokers are struggling to make hires.