Intelligence: Inclusivity in insurance - enabling customers with disabilities
In the UK 14.6 million people are classed as disabled and more than seven million people of working age have a disability. David Worsfold investigates how the insurance sector is catering for this vulnerable community – and managing this mainstream challenge.
The prevalence of disability in modern society is still little understood. Long-held assumptions that it impacts only a small minority of people have proved hard to dislodge despite the tenacious
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