Articles by David Worsfold
Roundtable: Dual pricing and loyalty
Loyal customers have long felt penalised by dual pricing. As the regulator and the government are promising to stop the practice, insurers discussed how to move the focus away from premiums to build stronger loyalty, at a roundtable organised by Post, in…
Analysis: Review of 2018
The spectre of Brexit loomed large over the insurance sector this year, and although the picture is still no clearer in terms of how the UK market will continue to trade with Europe after 29 March 2019, significant merger & acquisition activity was among…
Analysis: Insuring for Brexit
How can insurers help customers facing Brexit uncertainly when they themselves face taking a blind bet on whether the UK will face a hard or soft deal when leaving the European Union? David Worsfold investigates.
MGAs roundtable: What does the future hold for managing general agents?
Nimble and niche, managing general agents have carved themselves a sizeable market share. A roundtable organised by Post, in association with RSA, discussed how these strengths equip them for the future
Farm safety: Fatal farms
Farming is the most lethal of all industries. The sector and its main insurer are trying to change rules and mentalities to make it safer
Credit hire roundtable: necessary evil or essential service?
The insurance industry’s perpetually uneasy relationship with credit hire has often flared up into hostility. Judging by the tone of the exchanges at a recent roundtable, the current mood is much calmer, with a greater willingness to explore ways of…
Analysis: Pricing climate risks
As climate change becomes tangible, insurers are feeling the heat. Their understanding of the risks could inform not just their underwriting but also their investment strategies.
Analysis: Sport injury: Hitting hard
As professional sportspeople complain about their insufficient cover for career-ending injuries, insurers fear a surge in claims from contact sports
Interview: Faizal Karbani, CEO, Insure Halal
Halal Insure has recently launched sharia-compliant household insurance covers. Its CEO Faizal Karbani speaks to David Worsfold about his hopes for takaful insurance in the UK.
Analysis: Tracking rail risks
Railways are travelling through a changing landscape of severe weather risks and terror perils, but perhaps none so arresting as the cyber threats raised by their new reliance on digital connectivity
Analysis: Takaful, all promise and little delivery
With more than three million Muslims in the UK, there has long been a feeling that sharia-compliant insurance products should find a market but the reality has proved the opposite. So far, every attempt to establish a takaful insurer in the UK domestic…
Analysis: Risks, challenges and opportunities of commercial use of listed buildings
Underinsurance casts a long shadow across the world of listed properties, especially when owners are constantly expanding commercial activities. Experts warn that there can be many traps for the unwary or naïve, many of which do not come to light until…
Spotlight on ADAS: Is everyone ready for ADAS?
As assistance systems are making cars safer, but also more costly to repair, insurers would love a database listing which features are fitted on which vehicles - but motor manufacturers aren’t sharing that information yet
Adjusters 'must demand Brexit clarity from insurers'
Loss adjusters working for multi-national insurers in Europe must challenge them on their Brexit preparations, said Paul May, director of the International Association of Adjusting Federations.
Analysis: Lloyd's taking the Asian bull by the horns
Lloyd's and the London market are trying to win back their market shares in Asia, as the region is experiencing the world's most dynamic growth for the insurance industry.
Analysis: A changing investment climate
Insurers are increasingly finding themselves under pressure on three fronts when it comes to climate change – as underwriters, as major investors and as large employers with their own substantial carbon footprints. That pressure is about to intensify.
Analysis: Energy risks: negative energy?
The insurance industry is worried about the energy sector. This already complicated and fragmented industry is getting more complex, especially with pressure from governments to increase production from renewable sources, just as the risks it faces are…
Spotlight: Drones: Taking flight
Fast food and parcel deliveries by drones seemed a fantasy just a couple of years ago but it is now close to reality. Wherever you look, they are in the air. They are being flown by leisure users, the French police, UK lifeboats, Indian railways, oil rig…
Analysis: Legacy: Changing legacy
Once neatly shunted to one side as an IT issue, legacy now casts a long, darkening shadow across the insurance industry
Spotlight: Motor insurance: What will changes in mobility mean for replacement cars?
Replacement cars face an uncertain future as individual car ownership recedes and mobility changes
Insuring the Pacific: where cyclones can cost half a nation's GDP
The growing impact of climate change on the Pacific Islands just adds another layer of catastrophe risk to an already highly vulnerable group of countries.
We need to talk about fire claims
With concerns growing about the coordination of the many parties involved in investigating major fire claims, a roundtable recently brought together insurers, adjusters, forensic investigators and fire service chiefs. As they discussed the many…
Japan's earthquake gap
Despite being in a major earthquake zone the take up of insurance in Japan is relatively low. David Worsfold examines why.
Insurance M&As expected to focus on insurtech
The days of mega-mergers in the insurance industry may be behind us as consolidation activity has dropped significantly from the peaks of 2014 and 2015. The sector is contemplating this change of gear and steadying itself in the face of waves of global…