Association of British Insurers (ABI)
Interview: James Dalton, MIB
In his first interview since joining the Motor Insurers’ Bureau as chief services officer, and two years after the introduction of the Official Injury Claims portal, James Dalton chats to Pamela Kokoszka about how he is taking on the challenge to remove…
Julie Page, Aon
Julie Page, chief executive of Aon UK, is one of only two women to make this year’s Insurance Post Power List – showing the industry is making steps rather than strides forward to becoming more diverse and inclusive.
Sam Woods, Prudential Regulation Authority
Sam Woods, chief executive of the Prudential Regulation Authority, is shaping the industry’s capital requirements and is willing to clash heads with the government if he doesn’t agree with their desire to rip up the European Union’s rulebook.
Amanda Blanc, Aviva
When it came to influence and impact in insurance and wider society, nobody came close to Aviva Group chief executive Amanda Blanc in shaking up the industry this year.
Insurers likely to avoid repeat of 2022 subsidence losses
The insurance industry will likely avoid another spike in subsidence claims this year, despite earlier concerns of a repeat of the costly conditions experienced in 2022.
CBI exodus as insurance firms leave amid allegations
Insurance firms are leaving the Confederation of British Industry at a rate of knots. Post collects the statements of all those leaving the CBI.
Ombudsman expects uptick in insurance complaints
The Financial Ombudsman Service expects the number of general insurance complaints it receives to go back to pre-pandemic levels in the year ahead.
Martin Lewis’s charity outlines steps for Consumer Duty compliance
A charity established by campaigning journalist Martin Lewis has urged insurers to provide mental health training for underwriters and frontline staff if they wish to adhere to the FCA’s Consumer Duty requirements.
Who is responsible for ending the insurance poverty premium?
Analysis: Social Market Foundation research shows insurance is increasingly unaffordable for those on low incomes; news editor Scott McGee examines who is responsible for preventing a “poverty premium” being charged.
Admiral launches telematics product; Generali partners with Supercede; FCA hires in enforcement
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Home Office urges insurers to ‘be more ambitious’ in tackling fraud
Duncan Tessier, director of economic crime at the Home Office, has warned the insurance industry that it cannot tackle the “staggering growth” in fraud without public-private partnerships.
Insurance Post Podcast: Making insurance more diverse and inclusive
Insurers can boost their profit margins by having diverse voices in the decision-making room, according to the Association of British Insurers.
Heatwave sees subsidence insurance payouts surge to £219m
Insurers expect to pay £219m in subsidence claims made in 2022, according to the latest Association of British Insurers data.
MGAA’s Keating on why a ‘tick-box’ approach to EDI is unacceptable
Mike Keating, chief executive of the Managing General Agents Association, said the trade body’s equality, diversity and inclusion training programme will highlight how companies cannot take a “tick-box” approach to the issue anymore.
Trade Voice: ABI’s Hannah Gurga on keeping things clear and simple
Hannah Gurga, director general of the Association of British Insurers, lays out how the findings of a recent survey highlight how the insurance sector can do better in the eyes of customers.
Podcast: Lessons the insurance industry learnt from Covid-19
The industry has learnt to communicate more clearly what is and isn’t covered by insurance policies, according to the Association of British Insurers, Allianz and Genasys.
Trade Voice: Apil’s Kim Harrison on why the time bar on childhood sexual abuse claims needs to be lifted
Kim Harrison, executive committee member at the Association of Personal Injury Lawyers, argues that an independent inquiry’s findings makes it clear the limitation period on childhood sexual abuse claims should be abolished.
FOS aims to slash insurance complaints queue
The Financial Ombudsman Service intends to change the way it records the number of complaints against insurance companies, in a bid to encourage more businesses to settle with policyholders before an investigation is launched.
Break down barriers rather than teaching women to jump higher
Editor's View: With International Women's Day returning on 8 March, Insurance Post editor Emma Ann Hughes says now is the time to stop teaching women facing barriers in their insurance career to jump higher, and smash glass ceilings instead.
Use of data risks social harm, warns Lloyds Bank insurance director
The insurance industry’s increasing use of data risks is fueling financial exclusion, Lloyds Bank’s head of general insurance has said.
ABI launches three-year strategy and reaffirms summer launch date for leaseholder support scheme
The Association of British Insurers has launched a three-year strategy focused on improving customer trust, sustainable investments and lobbying for further legislative, regulatory and tax reforms.
Still 'room for improvement' in Consumer Duty prep, says FCA's Brewis
Matt Brewis, director of insurance at the FCA, has said that while most general insurers are on track to meet the regulator’s Consumer Duty requirements, there is still “room for improvement”.