News
Carpenters’ Scully urges no government ‘gaslighting’ in whiplash review
Donna Scully, director and owner of Carpenters Group, has called for the government to avoid “gaslighting” the industry in its whiplash review consultation.
Verisk warns of sustained subsidence pressures
Verisk has reported a 244% rise in subsidence claims during the summer quarter.
Insurers target call centre job cuts as tech adoption advances
A report has suggested Allianz Partners is looking to get rid of call centre staff, while Post understands Markerstudy is also considering its call centre personnel numbers over the next few years.
Devilish details from the Autumn Budget for insurers
Insurance Post rounds up the insurance industry’s reactions to the Chancellor’s Autumn Budget, including comments on insurance premium tax, national insurance, and electric vehicle tax.
Budget leak confirms IPT receipts expected to hit £10bn by 2030
An extraordinary leak of the Office for Budgetary Responsibility’s post-budget report has revealed the impact of the autumn budget for insurers, with insurance premium tax receipts expected to hit £10bn by the end of the decade.
Former Tesco Insurance and Saga boss joins Hood Group
Gary Duggan, former CEO of Tesco Insurance, has joined The Hood Group as interim executive chairman after Simon Hood steps into a non-executive director role.
Ifed targets gadget fraud ahead of Black Friday
The Insurance Fraud Enforcement Department, part of the City of London Police, has carried out a week-long operation targeting individuals suspected of making false claims on insurance policies for their gadgets.
Pet insurers under fire for blindsiding vets with VetEnvoy halt
Independent vets claim they were blindsided after Allianz and several pet insurers failed to communicate non-Allianz brands will be removed from digital pet claims platform VetEnvoy, now known as Petios.
Cyber demand grows following high-profile attacks
CFC’s Andy Holmes has told Post the provider has seen increased demand for cyber cover in the wake of high profile cyber attacks this year, while warning the industry “needs to look at itself” over low levels of uptake for the product among businesses.
Aviva to close down DLG’s By Miles
After acquiring Direct Line Group earlier this year, Aviva is closing down pay-per-mile insurtech By Miles, Post can reveal.
CII and FCA warn AI could put vulnerable customers at risk
The Chartered Insurance Institute has unveiled new guidance to help firms better support vulnerable customers, and warned a rush to adopt AI tools risks compounding harm for those most in need.
Property insurance pay-outs hit record £4.6bn
Association of British Insurers members paid out a record £4.6bn in property insurance claims during the first nine months of the year.
Marsh hit with £85m negligence claim by pub giant
The UK’s largest pub company, Stonegate, is suing Marsh over cover the broker arranged for the group that allegedly left many of its establishments without business interruption insurance at the height of the Covid-19 pandemic.
Davies ties half of leadership pay to sustainability goals
Insurance Post can exclusively reveal half of Davies’ group executive committee now have their renumeration linked to the firm’s responsible business goals.
Lloyd’s flags sharp decline in future female underwriting leaders
Lloyd’s is facing a shrinking pipeline of female underwriting talent, with new data revealing women remain significantly under-represented at senior levels.
FCA’s Sheldon Mills to exit regulator
Sheldon Mills, executive director of consumers and competition at the Financial Conduct Authority, is set to leave the City watchdog.
Neal to be paid £2m by AIG without working a day
AIG has agreed to pay John Neal $2.7m (£2m) despite the former Lloyd’s CEO failing to work a day at the insurer, new filings have revealed.
Staysure enters Irish market; Rokstone’s cyber unit; Send’s CTO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Insurance broker jailed after pocketing customer payments
An insurance broker who diverted payments totalling more than £133,000 into his own personal bank account has been sentenced to more than five years in prison.
Climate activists disrupt S&P insurance conference
Climate change protesters disrupted S&P Global Ratings’ European Insurance Conference in London this afternoon (20 November), forcing multiple pauses to the programme.
Aviva nabs Admiral data director for executive role at Direct Line
Aviva has appointed Rachel Purchase, currently director of data and analytics at Admiral, as chief underwriting officer for Direct Line Retail.
Zurich’s Clayton named IFB chair
Zurich UK’s Scott Clayton has been named chair of the Insurance Fraud Bureau, with effect from 1 January 2026.
Premier Insurance policies to end in December
The joint administrators for Premier Insurance Company Limited plan to end policies on 1 December 2025, according to an update from the Financial Conduct Authority issued today (20 November).
Lloyd’s opens investigation into Neal’s workplace relationship
Lloyd’s has opened an investigation into the conduct of former CEO John Neal, after rumours of a workplace affair swirled.