News
Did the FCA’s leasehold commission reforms fail?
Three years after introducing reforms to tackle excessive leasehold insurance commissions, the Financial Conduct Authority is reviewing the market again, which Scott McGee observes raises questions about whether its measures have delivered meaningful…
Aviva’s Storah reveals power of ChatGPT in insurance sales
Speaking to the House of Lords Financial Services Regulation Committee, Aviva UK and Ireland general insurance CEO Jason Storah revealed the benefits of the firm’s recently-launched ChatGPT app.
Clement considers legal action against Lloyd’s
Former Lloyd’s corporate affairs director Rebekah Clement is considering legal action after the London Market’s investigation concluded she breached its compliance policy.
Motor and travel insurance complaints on the rise
Complaints about motor and travel insurance both increased in the second quarter of 2026, according to the latest data from the Financial Ombudsman Service.
Lloyd’s rules former CEO Neal breached rules
Lloyd’s has concluded former CEO John Neal breached the corporation’s compliance rules by failing to disclose a perceived conflict of interest and by not properly handling whistleblowing reports.
Allianz launches inaugural insurance trust benchmark
Allianz UK has launched Trust Issues, a benchmarking report analysing consumer and SME trust in the insurance sector.
MoneySuperMarket to launch digital insurance broker
MoneySuperMarket is launching SuperSaveClub Insurance, a member-only digital insurance broker focusing on motor insurance.
Lloyd’s ‘new’ Dive In consultation to end next month
Lloyd’s Mark Lomas said consultation on the replacement for its Dive In festival will conclude in August and observed the last edition of the event has a ‘unique’ ability to bring people together to harness the power of artificial intelligence for good.
PRA hits HDI Global SE with £4m inaccurate reporting fine
The Prudential Regulation Authority has levied a £4,165,000 penalty charge on HDI Global SE following a submission of incorrect data to the regulator.
Louise Haigh appointed Deputy Prime Minister in Burnham’s cabinet reshuffle
Former Transport Secretary Louise Haigh has been appointed as First Secretary of State in Prime Minister Andy Burnham’s new cabinet.
FOS finally makes interim leaders permanent after Thomas exit
The Financial Ombudsman Service has finally appointed Jenny Simmonds as its permanent CEO and James Dipple-Johnstone as permanent chief ombudsman, almost a year-and-a-half after Abby Thomas stepped down from the top role.
Ecclesiastical promotes trio in leadership rejig
Ecclesiastical Insurance has promoted three executives as it looks to strengthen its operational resilience, church business and claims functions.
Genasys publishes former ‘April Fools joke’ Insurance Simulator 2026
Genasys Technologies has developed one of the first free browser games to put you in charge of an insurer, built in-house with artificial intelligence.
Jensten’s Scottish presence; Munich Re’s miner product; Uinsure’s panel
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Marsh UK warns firms against ‘normalisation of risk’
The Marsh Trade Credit Report 2026 has stated businesses are increasingly confident regarding growth, but has warned that financial risks are still on the rise.
Experience within London Market claims teams drops
A Lloyd's Market Association survey has found a reduction in experience within claims teams within the market.
Aggregator bosses plead for access to standardised claims data
The CEOs of Compare the Market, Money Supermarket and Confused have all pleaded with the government to help aggregators standardise claims performance data.
Chris Loake to join CFC
Hiscox’s chief information officer, Chris Loake, is joining Adam Winslow and Jane Poole at CFC.
Insurance Post Census 2026: Have your say
Insurance Post’s Census is back, and we need your help to achieve a snapshot of the make-up of the industry in 2026.
Regulators target four-week captive approvals
The Prudential Regulation Authority and the Financial Conduct Authority have launched a consultation on a new framework for captive insurance, eyeing a summer 2027 launch date.
WTW predicts ‘shorter, more extreme’ insurance cycles
WTW’s Stephen Cox and Robert Treen have said the personal lines insurance market cycles could be getting shorter, and insurers need to be ready for that.
Dive In 2026 opens registration for final festival year
Registration has opened for the final Dive In festival, with Lloyd’s famous diversity and inclusion event this year exploring how human skills and artificial intelligence can work together.
Flock unveils AI assistant for UK fleet insurance clients
Flock has launched an artificial intelligence-powered fleet management assistant that analyses driving, claims and telematics data to help customers identify risks and prevent accidents.
Admiral backs government-led financial services skills drive
Admiral has joined more than 20 financial services firms committing to invest in workforce skills, develop talent pipelines and tackle sector-wide skills gaps through a new government-backed agreement.