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FCA outlines how insurers must up their claims game

The Financial Conduct Authority has warned insurers they must improve claims handling standards and consumer understanding of cover following concerns raised in the Which? super-complaint into home and travel insurance.

Markerstudy to sell MGA arm

Markerstudy Group is set to sell its managing general agent arm to the parent company of insurer Tradex, as it sharpens its focus on broking, Insurance Post’s sister title Insurance Age has revealed.

Admiral sticks with gender-neutral toilets

Admiral has come under fire for continuing to have gender-neutral toilets while it awaits updated guidance from the Equality and Human Rights Commission after last year’s Supreme Court ruling on biological sex.

Hantavirus outbreak raises complex insurance questions

The hantavirus outbreak onboard MV Hondius has exposed the legal, operational and insurance challenges facing cruise operators when infectious disease incidents escalate across multiple jurisdictions, according to Alexandra Pearson, member of the travel…

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