Feature
Post Intelligence Benchmarking: Marine & Transport Insight Report 2011
Based on comprehensive input from 104 British Isles Marine & Transport broking professionals, the Marine & Transport Insurers Insight Report 2011 details the front-line service performance of the broker market's 13 most-used M&T insurers.
Post Intelligence Benchmarking: Loss Adjusters Insight Report 2011
Based on comprehensive input from 90 unique claims professionals, the Loss Adjusters Insight Report 2011 gives detailed performance insight on the broker market's 10 most commonly-used firms of loss adjusters for commodity-type claims - and also for the…
Post Intelligence Benchmarking: Business Insurers Insight Report 2012
With commercial pressures and tough business conditions putting the squeeze on insurance companies, the importance of the brand and customer service levels has never been more vital. The British Insurers Insight Report 2012 details the front-line service…
Review of the year - Health insurance: Seeds of change
Despite a tough 12 months, and gloom forecast for 2012, the health insurance sector has planted important seeds for future growth this year.
Harmonising insurance guarantee schemes across Europe
Harmonisation of insurance guarantee schemes is a topic that has been debated for some time but European Commissions direction on it due next year Sam Barrett looks at how this could work in practice.
Social media: The Nordic challenge
Voters in the recent Danish election set records with their tweeting but as Francesca Nyman reports insurers in this region are yet to take real advantage of this increasingly popular medium.
Russian Insurance Market – Decay or good prospects?
The Russian insurance market is only 20 years old and comes with a set of its own challenges but according to Paul Koshik there are opportunities there too.
Review of the year - Loss adjusting: Ups and downs
2011 was another rollercoaster ride in the loss adjusting sector, with claims surges, criticism from insurers, struggles with recruitment, and mergers and acquisitions.
Rok - one year on: Bearing up after Rok
When Rok went into administration, insurers had to respond rapidly. One year on, how are they coping and what lessons have they learned?
Broking supplement - Price promises: Love it or hate it
While the price promise bandwagon is seen by some as a valuable marketing tool, to others it is merely ‘dumbing down’ the industry
Broking supplement - Top 25 EC3 Brokers - Analysis: Perennial growth
There have been a few changes at the top – but it has been another year of steady progress for the top 25 EC3 brokers.
Non-standard household: Inclusive innovation
Technological advances mean that non-standard risks can now enter the mainstream, so why are some prospective customers still being left out?
Technology: Time for an upgrade
The insurance industry has been out of step with technological advancement in the past, but can it break that trend in the future?
Damages & asbestos: Contrast and compare
Two personal injury compensation disputes have used judicial review proceedings to challenge the substance of the law. Neither were successful but will they still have consequences?
Lloyd’s in Europe
Lloyd’s of London is no longer only accessed through London and has spread its reach across the globe in recent times. Francesca Nyman asks how established it is in Europe and what challenges it faces here.
Climate change: A changing environment
With insurers rushing to provide environmental cover, how are they performing themselves in the climate change stakes?
Severe weather sets new agenda for Danish insurance firms
Denmark was this year hit by the worst cloudburst ever seen in the country and experts are predicting that weather of this type will only increase. As the insurance market recovered from these claims Anne-Louise Fogtmann asks what they are doing to…
Q&A: Alberto Corinti
Alberto Corinti, director at Promontory Financial group, formerly of the CEA and the Committee of European Insurance and Occupational Pension Supervisors spoke to Francesca Nyman, giving a regulator’s perspective on the biggest challenges facing the…
International geocoding in insurance: The challenges and opportunities
Use of geocoding is common in insurers and has been for some time but Tim Spencer asks if insurers really understand the data they have at their fingertips and are making the best use of it.
Law firm mergers: Transforming the legal landscape
Insurer demands for scale and scope plus the emergence of Alternative Business Structures are fuelling the fires of law firm consolidation.
Online commercial - Driving business online
Take-up of online commercial products remains less than impressive but where does the blame for suppressed demand lie?
Top 100 UK insurers supplement: A man for all seasons
As CEO of Ageas UK for the last decade, radical changes in distribution, more intelligent use of capital and the financial turmoil are just a few of the changes Barry Smith has witnessed.
Top 100 UK insurers supplement: Steadying the ship
After a tough 2009, the top insurers have managed to maintain GWP levels in 2010 but snapping at their heels are a few new entrants doing their best to prove there is still money to be made in general insurance.
Top 100 UK insurers supplement - brand analysis: Battle of the brands
With commercial pressures and tough business conditions putting the squeeze on insurance companies, the importance of the brand has never been more vital. So who is getting it right?