Feature
Loss adjusting: Rules of rejection
It's a process that can be fraught with pitfalls, so what are the crucial considerations for loss adjusters when it comes to repudiating claims?
Equality Act: Age concern
The Home Office has exempted the insurance industry from the Equality Act, allowing underwriters to continue using age as a risk factor. But will Europe intervene as it did with gender?
Stamping out fraud
As insurance fraud losses top £2.1bn - a 23% year-on-year rise - and offer rich pickings for fraudsters, what are the factors behind the figures and how can firms can fight back?
Social media: Facebook is your friend
Social media has allowed insurers to learn more about the risk profiles of their policyholders, but could, and should, this information be used to compile quotes?
Credit hire: Paying a hire price
Credit hire is a significant factor in private motor insurance premiums being inflated by £225m a year, but would Competition Commission intervention help or hinder policyholders and the industries involved?
Eurozone crisis: Continental thrift
Trouble in the Eurozone is causing headaches for governments across the continent, but what impact will it have on the insurance industry? And how can companies prepare?
Olympics: A golden opportunity
The Olympic Games are now well underway, with top athletes and millions of tourists now in the UK. But are businesses able to reap the benefits? Or are the problems associated with such an influx unbeatable?
Climate Change: Turbulent times
With climate change a growing global concern, how is the insurance industry playing its part in saving the planet?
Legal reform: Uncertainty abounds as Laspo countdown continues
The Legal Aid, Sentencing and Punishment of Offenders Act is set to be implemented in April, but insurers and lawyers are concerned by a lack of detail.
Olympics: Claims from the games
Terrorism, adverse weather and the outbreak of disease could all cause the cancellation of the Olympics. But could the industry cope if the Games were canned?
IMD2 - a level playing field?
Legislative proposals released this month by the European Commission for the Insurance Mediation Directive have met with mixed reviews. Victor Fornasier asks whether they will finally create a level playing field.
European Union liability trends raise 'supra-national' challenges
UK Prime Minister David Cameron has hinted that he wants to rein in Europe's legislative power. Ralph Savage looks at the effects it is having on European insurers.
Asian enterprise risk management gathering steam
The Asia insurance sector lags behind Western markets in terms of enterprise risk management. Nicky Burridge investigates the issues bringing the matter to the top of the agenda.
Payment Protection Insurance: Ringing the changes
Could a redrawing of the Financial Services Compensation Scheme boundaries save brokers from a repeat of the adverse financial impact of the payment protection insurance mis-selling scandal?
Outsourcing: Shall we take this outside?
The multi-billion pound business process outsourcing industry is gaining favour with the insurance industry - and it is about much more than just offshore call centres
Insurance contract law: Overcoming the barriers
A single European contract law has been on the cards for the past decade, but would a similar rationalisation in the insurance industry suit the continent's firms?
Asia’s next big growth market
Asia-Pacific is still very much the place to be in insurance terms but as Jenni Marsh reports the less traditional markets, outside of China and Japan, are expected to be the real growth stories in the coming years.
Mandatory commission – an necessary evil?
Rumors of mandatory commission disclosure have plagued the market since the start of the year but as the European Commission confirms brokers fears Francesca Nyman assesses the impact on European brokers.
Legal Update: Migrant Workers - Claims farming
The harvest season in the UK inevitably means a rise in migrant workers in the agricultural sector. The need to navigate questions of ethics, potential conflicts of interest and policy breaches means insurers must scrutinise related claims carefully
Roundtable: Future Technology - How can insurers keep pace with technology?
The onward march of social media and mobile technology pose imminent challenges for insurers over utilising publicly available data, not to mention much more radical prospective shifts in risk transfer on the horizon
Broking Focus: Bespoke tailoring
Biba’s wants the strategic review of its operations by Deloitte to produce a trade body fit to compete alongside the strongest organisations in the 21st century
High Net Worth: Join The High Flyers
With the lucrative high net worth market continuing to soar, it’s little wonder so many new entrants are getting on board – but there could be a hard landing ahead for some
Personal Lines Broking: Feeding the phoenix
As brokers continue to reinvent themselves to remain a major force in personal lines insurance, it is up to insurers to help them flourish in this competitive market
Personal Lines Broking: Challenges on the horizon
After facing multiple threats that promised doom and gloom, personal lines brokers are ready to face down further challenges coming their way